
Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

University of California, Davis
Skills you'll gain: Editing, Prompt Engineering, Responsible AI, Writing, Content Creation, Business Writing, Diversity and Inclusion, Analysis, Target Audience, Communication, Cultural Sensitivity
Beginner · Course · 1 - 4 Weeks
Northeastern University
Skills you'll gain: Responsible AI, Data Ethics, Social Determinants Of Health, Psychiatry, Clinical Research Ethics, Health Equity, Mental Health, Artificial Intelligence, Mental Health Diseases and Disorders, Natural Language Processing, Healthcare Ethics, Data Security, Risk Mitigation, Risk Analysis
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Legal Strategy, Legal Technology, Legal Research, Generative AI, Data Ethics, Responsible AI, ChatGPT, Legal Writing, Artificial Intelligence, Automation, Predictive Modeling, Document Management, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, Generative AI, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Operational Efficiency, Customer Service, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Natural Language Processing, LLM Application, Generative AI Agents, Prompt Engineering, Test Case, Agentic systems, Artificial Intelligence and Machine Learning (AI/ML), Performance Testing, Debugging, Applied Machine Learning, Artificial Intelligence, Machine Learning Algorithms, Decision Support Systems, Performance Tuning
Intermediate · Course · 1 - 3 Months

AI CERTs
Skills you'll gain: Responsible AI, Data Management, Governance, Public Administration, IBM Cloud, Gerontology, Artificial Intelligence, Data-Driven Decision-Making, Public Safety and National Security, Policy Analysis, Education and Training, Emerging Technologies
Beginner · Course · 1 - 3 Months

Vanderbilt University
Skills you'll gain: Workflow Management, LLM Application, Constructive Feedback, Generative AI, Artificial Intelligence, Business Process Automation, Automation, Responsible AI, Project Management, Data Ethics, Communication Strategies, Data-Driven Decision-Making, Project Documentation, Data Science
Beginner · Course · 1 - 3 Months

University of Michigan
Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Generative AI, Artificial Intelligence, AI Product Strategy, Technical Design, Machine Learning, Data-Driven Decision-Making, Deep Learning, Algorithms
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Prompt Engineering, Risk Management Framework, Legal Technology, Responsible AI, Legal Risk, Risk Mitigation, Generative AI, Compliance Management, Continuous Monitoring, AI Product Strategy, Automation, Legal Strategy, Data Ethics, Law, Regulation, and Compliance, Analytics, Governance
Advanced · Course · 1 - 4 Weeks
Skills you'll gain: Business Leadership, Strategic Leadership, Data Ethics, Strategic Decision-Making, Responsible AI, Business Strategy, Data-Driven Decision-Making, Artificial Intelligence, Business Risk Management, Business Ethics, Organizational Leadership, Technology Strategies, Culture Transformation, Risk Management, Communication
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Google Gemini, Workforce Planning, Anthropic Claude, Human Resources, Artificial Intelligence, Human Resource Strategy, Forecasting, Mitigation
Intermediate · Course · 1 - 4 Weeks