Program overview:

Digital transformation focuses on improving businesses and services by using technology to convert manual processes to digital ones or by improving existing digital processes with newer technologies. Within the healthcare industry, digital transformation includes the implementation of electronic medical records, secure communications, clinical decision support systems, computerized physician order entry, and patient referral systems.

The rapid growth in digital transformation in healthcare demands that its managers have the appropriate skills to oversee the design and implementation of these changes. However, many hospitals systems and other healthcare organizations face challenges in realizing the full benefits of digital transformation due to limited personnel skills and ineffective strategies. Application of digital technologies has potential to improve the quality, access, and effectiveness of health care. Emerging technologies and trends such as predictive analytics, artificial intelligence, machine learning, blockchain, and on-demand health care present many opportunities not only for healthcare organizations but also for executives who possess the requisite skills and tools to manage these transformations.

Students will explore the tools and techniques required to be effective managers in the rapidly changing digital landscape of the healthcare sector.

Degree Structure:

To earn the MSM degree, you must complete 8 courses and 2 elective courses. The master’s degree curriculum is made up of three areas: digital health, healthcare transformation, and strategic healthcare management, all outlined below.

Digital Health:

  • Introduction to Business Analytics
  • Introduction to Health Informatics and Health Information Systems
  • Information Visuals and Dashboards for Business
  • Data Mining and Machine Learning

Healthcare Transformation:

  • Enterprise Growth and Innovation
  • Service Innovation and Management
  • Improving the Patient Experience through Informatics and Analytics
  • Managing Healthcare Supply Chain Operations

Strategic Healthcare Management:

  • Strategic Management for Healthcare Organizations
  • Managing Ethics in the Workplace and Marketplace
  • Healthcare Finance
  • The American Healthcare System

Curriculum Overview:

Strategic Healthcare Management

Strategic healthcare management focuses on strategic choices and strategic implementation to help organizations meet their objectives. The courses in this bundle aim to help executives and all employees to understand the real purpose and long-term goals of the hospitals; at the same time that they realize the role of hospitals and care systems in the health care service provision chain, including strong foundations of healthcare finance and ethics in the workplace. The Strategic management bundle aims to provide executives with tools to identify root causes of major problems in healthcare systems.

Strategic Healthcare Management Courses
STRT 6220: Strategic Management for Healthcare Organizations
Offers students an opportunity to understand general business strategy concepts as they relate to the healthcare industry. Explores how to analyze market opportunities and challenges as they apply to various healthcare organizations, such as hospitals, physician organizations, and nursing homes. Presents and discusses analytical frameworks for making strategic decisions, drawing on different disciplines, including economics, management, and psychology. Strategic issues include mergers and acquisitions, vertical integration, joint ventures and alliances, performance-control systems, and organizational design.
FINA 6220: Healthcare Finance
Implements financial management and economic principles to analyze real-world healthcare issues. Emphasizes and encourages problem solving and creative thinking through the use of texts, cases, and models of the healthcare industry. Students are exposed to financial, managerial, and risk management strategies unique to the healthcare industry.
HINF 5105: The American Healthcare System
Covers the organization, financing, and outcomes of the U.S. healthcare system. Studies opportunities and challenges to improve the cost and quality of healthcare and expand adequate coverage to all. Non-health informatics students may be able to take the course with permission of the program director.
MGMT 6213: Managing Ethics in the Workplace and Marketplace
Seeks to stimulate creative individual and group thinking and learning for working professionals while offering practical guidance for improved decision making in both common and novel ethical business situations. Recent and historical executive and managerial criminal conduct and ethical lapses have destroyed careers and shareholder value in addition to severely eroding employee and public trust. Uses a series of case studies, readings, and field study experiences to actively engage students in a timely, relevant, and challenging fashion.

Healthcare Transformation

Healthcare is undergoing a critical transformation in both financing and service delivery. Healthcare organizations and services are exploring ways to improve the efficiency and effectiveness of their practices through innovation, informatics, and new strategic management practices. The courses in this bundle focus on strategic innovation, growth, new supply chain management practices, immersed in the application of new technologies and health informatics to better understand and improve the connections and collaborations among public health, health care, and other sectors.

Healthcare Transformation Courses
ENTR 6200: Enterprise Growth and Innovation
Explores the challenges and processes for harnessing technological innovation for new-business development. Integrates technology strategy, innovation in marketing, product development, and organization design for the purpose of enterprise growth. Through readings, cases, and exercises, studies how firms from different industries gain competitive advantage through distinctive products and services and leverage their technologies and skills into new emerging markets. Also focuses on processes for conceiving, financing, and organizing new ventures.
MGSC 6281: Service Innovation and Management
Examines innovation in services and the internal management of business processes. Uses a framework of service/process redesign. Emphasizes strategic initiatives and key organizational change elements critical for improving services to customers; increasing profitability; and building long-term customer loyalty across multiple industry sectors, including information technology, healthcare, financial services, and government. Introduces the various strategic aspects of process improvement in the delivery of services, including managing change and the resulting impact on the organization, supply-chain management in the service industry, process improvement, overcoming organizational resistance, customer involvement, empowerment, and the role of leadership in managing operations. Through guided project work, offers students an opportunity to apply these concepts to services and internal business processes at their own organizations.
HINF 6404: Improving the Patient Experience through Informatics and Analytics
Studies patient engagement and health informatics systems and analyses of data collected from these systems. Patient engagement is the ability and willingness of patients to manage their own health and care combined with interventions to increase patient involvement in their own health and care, as well as other positive health behaviors. In these interventions, health informatics systems and analyses of data are used. Offers students an opportunity to engage in data analytic exercises to investigate the underlying design and implementation of health informatics systems used in patient engagement initiatives. Presents an overview of the current state, new technologies, and other areas (health reform, legal, privacy, quantified self) influencing the future direction of patient engagement.
SCHM 6223: Managing Healthcare Supply Chain Operations
Examines concepts and topics related to the design and management of supply chain operations in the healthcare sector. Focuses on activities and functions such as inventory control, order fulfillment, logistics, procurement, managing processes, relationship management, and information technology systems. Introduces various tools and techniques that enhance effective supply chain operations in healthcare organizations.

Digital Health

This bundle gathers courses that focus on digital health from the patients’ experience to the broad scope of health information technology, wearable devices, telehealth and telemedicine, and personalized medicine. Digital health tools have proven to improve our ability to accurately diagnose and treat disease and to enhance the delivery of health care for the individual. The courses in this bundle aim to help learners to understand and evaluate the different tools that support the clinical decisions doctors make every day assisted by artificial intelligence and machine learning, mobile and digital technologies.

Digital Health Courses
MISM 6200: Introduction to Business Analytics
Provides a comprehensive approach to understanding how business analytics enable companies to become more competitive. Offers students an opportunity to learn how to apply value chain analysis and other strategic perspectives to determine how business analytics can be integrated effectively into a firm’s operations. Interactive activities such as simulations and case studies allow students to explore how insights from data can improve business decisions. Examines real-world examples of how companies have used business analytics perspectives and tools to enhance different types of business processes, such as inventory prediction, customer service quality, and resolution of ethical dilemmas.
HINF 5101: Introduction to Health Informatics and Health Information Systems
Introduces the history and current status of information systems in healthcare: information architectures, administrative and clinical applications, evidence-based medicine, information retrieval, decision support systems, security and confidentiality, bioinformatics, information system cycles, the electronic health record, key health information systems and standards, and medical devices. Requires enrollment in Graduate Health Informatics Program.
MISM 6210: Information Visuals and Dashboards for Business
Introduces design principles for creating meaningful displays of information to support effective business decision-making. Studies how to collect and process data; create interactive visualizations; and use them to demonstrate or provide insight into a problem, situation, or phenomenon. Introduces methods to critique visualizations along with ways to identify design principles that make good visualizations effective. Discusses the challenges of making data understandable across a wide range of audiences. Provides an overview of data visualization, key design principles and techniques for visualizing data, and the fundamentals of communication that are required for effective data presentation. Other topics may include ethical uses of information displays, storytelling, infographics, immersive visualizations, and information dashboard design. Offers students an opportunity to use one or more software tools.
MISM 6212: Data Mining and Machine Learning
Examines data mining perspectives and methods in a business context. Introduces the theoretical foundations for major data mining methods and studies how to select and use the appropriate data mining method and the major advantages for each. Students use contemporary data mining software applications and practice basic programming skills. Focuses on solving real-world problems, which require data cleaning, data transformation, and data modeling.

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The application for the Spring 2023 II start of the MS in Management is now open. The final application deadline has been extended to February 10, 2023.

Classes for Spring 2023 II admitted students will begin classes on February 27th.

Important Dates:

  • December 10, 2022: Spring 2023 II application open
  • February 7, 2022: Office hours
  • February 8, 2022: Program Overview
  • February 10, 2023: Spring 2023 II final deadline

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