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Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School
4.6
57 ratings
About the Course
Mediation is a crucial means to reaching peaceful and agreed solutions in today’s world – on an international, political, industrial, peace-keeping or social level.
With the course you will be able to choose and lead a mediation process. You will gain a deeper understanding of workplace and international conflict resolution. Fundamentals of Negotiation are required to complete this MOOC. You can acquire them through our MOOC "Negotiation Fundamentals".
After this course, you will be able to:
Define what a mediation is and choose when to use it;
List different types of mediation;
Identify typical challenges and difficulties that most mediators face;
Choose the adequate strategies within a repertoire of options;
Identify the do’s and don’ts in mediation.
This MOOC offers video lectures from leading experts, interactive questions, case studies, practice and graded quizzes.
Designed as a logical follow on from the suite of ESSEC IRENE online courses in negotiation, this course about mediation and conflict resolution teaches a whole set of additional skills and approaches. Developed by one of Europe’s leading institutes of research and education in negotiation and mediation, ESSEC IRENE, this course provides you with a meaningful and effective bouquet of practical cases, tools, approaches and skills to put your mediation into high-impact practice.
Top reviews
GG
Aug 28, 2018
Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)
IC
Apr 11, 2019
Quality course. Highly recommended - clear and concise.
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1 - 7 of 7 Reviews for Mediation and Conflict Resolution
By Ionut M C
•Apr 11, 2019
Quality course. Highly recommended - clear and concise.
By santisteban h
•Mar 28, 2019
Exellent !
By Guy G
•Aug 28, 2018
Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)
By Pedro B A
•Aug 21, 2018
A Good course!
By Rajesh G
•Jun 22, 2018
It was nice and lucid.
By Michael P
•Mar 15, 2018
Excellent first approach on what is mediation and on how to carry it out successfully.
By ELINGUI P U
•Oct 15, 2017
As the first courses of this serie, this is also a great class that teach skills each professional should have.
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