Learner Reviews & Feedback for Mediation and Conflict Resolution by ESSEC Business School

Content is too theoretical and conceptual for me. I would have appreciated more practical examples, testimonials and tips & trics of how to mediate. For example, when workplace and international conflicts and mediation were discussed, this would have been highly beneficial. Secondly, I found the pedagogical approach of this e-learning outdated. What is the benefit of looking at a video of a professor reading text, over reading the text yourself? I would have appreciated much more dynamic ways to bring the content: examples, testimonials, casestudies and tips with different mediators, more visual videos, etc.

It is a very interesting course. Now I have some tools that can help me to mediate with success!

As the first courses of this serie, this is also a great class that teach skills each professional should have.

systematic Learning of the Program with proper Test to check whether we have learned correctly

A Good course!

More exercises to practice are needed.

The course offers intense learning on such an important topic. As all of us interface such situation in real life, This is where the course helps. It equips us with the skills to know these concepts and complex issues better and enables us to deftly handle such matters in our life. Great tutors and had a wonderful time too.

Very good course! Insightful and well conducted. I would recommend to provide some additional materials (papers, web links etc.) for those learners who want to get deeper into the topics. However, wonderful experience! Thank you so much!

Very well structured and executed. It helped build on the ADR class I took in law school and I found it stimulating and interesting. I would highly recommend this to anyone who is interested in dispute resolution.

as the previous ones of these certifications, straight to the point, mix of theory and practical example, frequent checks of understanding. thanks

Very interesting course with content that is helpful & relevant for the professional environment.

Excellent first approach on what is mediation and on how to carry it out successfully.

This course along with all the others of the specialization has been a very good experience. It's given me some important skills and I also wanted to learn about new ways to apply my cross-cultural competencies, knowledge, and skills. This specialization has been phenomenal for me.

T​his is an amazing, practicallly-oriented course which provides learners both with tools and a clear framework to mediate and solve conflicts. It is very well structured and the assignments make sure course materials have been properly understood.

The videos are not long and drawn out, it is perfect timing. It required you to pay attention to what is being conveyed because all the answer for the quizzes are said by the lecturers in their presentation.

Excelente especialización. El diseño de las clases y su metodo de enseñanza es excelente. Mi inmensa gratitud por permitirme adquirir nuevas competencias y una preparación profesional sobresaliente.

Very useful content explained in best possible way by bullet points and further narration - thanks to the faculty for preparing these modules

Es un curso muy completo, todo lo que se abarca en los módulos se explican bien con los casos que brinda. Fue muy interesante llevarlo.

I​ really enjoyed this course and i look forward to applying what i learnt at my job. Thank you to coursera and ESSEC Business school.

This course, gives me issues to understand and put in practice the mediation in my job as a other activities. Is is useful.

I learned a great deal about what things I was during incorrectly. I am so glad I took this class,

The teachers are awesome! They are full of negotiation experiences. I like their methodology :)

Peaceful conflict resolution. We all need more of that. That should be a mandatory course ;-)

it was a great time learning the concept of mediation and conciliation on a whole new level

Un curso muy proactivo, te ayuda a realizar casos de vida real y a analizar mucho más