This course exceeded all of my expectations and was extremely valuable, even after a decade and a half of crisis communications work. I would recommend it to anyone interested in the topic.
Great course to prepare the company before Time of Crisis arrives. The contents of the course and experiences shared applied in real life situations are very enlightening and educative.
By VASILIKI B•
This was an excellent course. I loved the videos and all the course material. The concepts and examples provided by Professor Barger were very easy to comprehend. The course includes practical advice that we can take back to our organizations right away and stir the water for some improvements
By David G•
By Dewal S•
Brilliant course....I really enjoyed this course!!! Course material was brilliant..... Excellent videos, Informative readings, Great quizes. Prof Mike Barger explains each concept so well that even if one is new to the topic or one has little Intention of learning, he/she will have no option but to imbibe the concepts fully. I really appreciate the genuine effort in formulating this course for online learners. Thanks a ton Prof Mike Barger, University of Michigan, Coursera, & Class Central.
By Jamil M•
Excellent course and the materials. I have learned a lot of new things from this course and it will help me a lot to transform the same in my organization.
By Swadesh K N•
The best course I ever opted for....thank you Mike sir for your efforts...I really feel connected with the course...
By Lori G•
Great course and totally updated to address high stakes leadership and crisis management during Covid 19.
By Rachel T•
Great class, great instructor and excellent content. You cannot afford not to take this class!
By Redvers F C•
An absolutely brilliant course that was extremely informative and very enjoyable to study
By Lu M•
A good course on crisis leadership and crisis management.
By Amusan E•
Best course and we'll explained explanation 😃
By Nelson M•
By Alwin R•
I have great experience
By Ilham S 0•
Very effective course
By Krzysztof R•
Very good course!
By Kakupa K•
By Mona A A•
By susan p•
The course was reasonably interesting, albeit a bit repetitive. It was not challenging especially if you have some experience of crisis leadership. The lecturer was Ok but I felt that the instructional design could have been improved. It felt very targeted to the US market as it used learning techniques I have regularly seen in the S, rather than in Europe. The graded tests are, in my view pointless as they do not allow for individual experiences to be reflected in the answers.
By Egor S•
Brilliant teaching, excellent examples, wonderful practical training! Great course, thank you, professor, for this opportunity. Up-to-date topic and relevant practical examples, I've learned from this on-line course much more, then at other similar courses in auditoriums in Russia, Germany and Sweden. And of course, thank you Coursera for opportunity to study for free! Now , in this difficult Corona-crisis times, it's essentially important. I promise to use knowledge I've got at this our course, to help myself and others. Thank you for this course! Egor Sonin - Moscow, Russia, Berlin, Germany, Stockholm, Sweden.
By Youcef H•
Thank you so much! i feel like i've learned alot from this course. A big thanks to Coursera and to the uiniversity of Michigan and also Jet blue and of course Mr.Mike Barger i love you! and you are an example of good communication and leadership. The videos you presented were super professional and i've learned more than just of what you said and taught us but also how you communicated and talked with us fellow students. Thank you!
By Dennis H•
This course is really well presented and provides a solid foundation and understanding of crisis management. The only thing I disliked were the exercises where we had to rate the organization's or our own abilities in crisis management. This is especially subjective for participants who are not in executive positions and did not prove useful in my case. However, it is possible to skip these exercises.
By Sebastian A•
In times of crisis, the character and personality of a leader must emerge and communicate through solutions. You must show leadership and not panic or despair. It is important that leaders can send a message to the work team that generates confidence and security, and with it reach the best solution and avoid any type of inconvenience to the organization.
By syed f•
In a VUCA world crisis i imminent, this course gives insight about its type and way too navigate. It helped me to understand who are important during a crisis and build relation with them in long before a crisis. This course also helped me too create a typology and crisis response checklist (CRC) which is really valuable to prepare for a crisis.
By Matthew B•
Even as a person who's managed hundreds of crises, this course further expanded my skills. I am very pleased to be more prepared. I also increased confidence through reflecting on my many crisis leadership experiences. This course gave me the opportunity to learn from the experiences of people around the globe, as well as to share my own.
By Sabrina D C•
Great, great, simply great course. Content, Presentation, Speed, Professor. I am so happy I have found and accomplished this course. It is of high quality and close to real life examples with very updated sources. Really, Prof. Barger: Accomplishments to this course. I will follow up with University of Michigan for sure.
By Chandrahaas C S•
An extremely useful and practical course. Thank you, Prof. Barger, for bringing your extensive experience in handling crisis to make it engaging. This course has a great list of theoretical models that can be applied easily in real life organizational scenarios. Thanks to Coursera for providing a scholarship as well.