This course is designed for healthcare professionals, quality improvement specialists, and patient advocates who want to demonstrably link interpersonal skills to better patient outcomes. In today's healthcare environment, proving the value of soft skills is essential, and this course provides a data-driven framework to do just that. You will move beyond intuition by learning to analyze both qualitative and quantitative data from simulated scenarios and real-world case studies to find clear correlations between communication behaviors and patient satisfaction.
Evaluate and Document Patient Outcome Improvements
Evaluate and Document Patient Outcome Improvements
This course is part of A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
Instructor: LearningMate
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Gain insight into a topic and learn the fundamentals.
Beginner level
Recommended experience
2 hours to complete
Flexible schedule
Learn at your own pace
What you'll learn
Learn to use data analysis to measure how soft skills improve patient outcomes and create reports to communicate these findings effectively.
Skills you'll gain
- Patient Safety
- Patient Evaluation
- Data Analysis Software
- Patient Communication
- Microsoft Excel
- Continuous Quality Improvement (CQI)
- Health Informatics
- Data Storytelling
- Quality Improvement
- Interpersonal Communications
- Data Analysis
- Patient-centered Care
- Health Assessment
- Communication
- Patient Advocacy
- Business Reporting
- Skills section collapsed. Showing 9 of 16 skills.
Details to know
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Taught in English
Recently updated!
January 2026
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This course is part of the A Clinician's Guide: Soft Skills for Better Patient Outcomes Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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- Gain a foundational understanding of a subject or tool
- Develop job-relevant skills with hands-on projects
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There are 2 modules in this course
This module focuses on identifying and measuring the connection between interpersonal skills and patient outcomes. Learners will explore how to use data from case studies and simulations to find statistically significant correlations between communication quality, patient satisfaction, and recovery metrics.
What's included
3 videos1 reading2 assignments
In this module, learners transition from analysis to synthesis. They will learn how to design systematic methods for capturing and tracking patient care progress and develop clear, concise reporting formats that translate raw data into meaningful insights for various stakeholders.
What's included
1 video1 reading1 assignment
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