Coursera

Jira Workflow Automation & Optimization Specialization

Coursera

Jira Workflow Automation & Optimization Specialization

Optimize Agile Teams With Jira Automation. Learn to configure, automate, and optimize Jira workflows for agile project success.

LearningMate

Instructor: LearningMate

Access provided by Xavier School of Management, XLRI

Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace
Get in-depth knowledge of a subject
Intermediate level

Recommended experience

4 weeks to complete
at 10 hours a week
Flexible schedule
Learn at your own pace

What you'll learn

  • Configure Jira projects, workflows, and automation rules to standardize processes and improve team efficiency.

  • Analyze agile metrics and craft dashboards to identify bottlenecks and communicate project health to stakeholders.

  • Build data-driven business cases for automation and evaluate tools to optimize Jira environments.

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Taught in English
Recently updated!

January 2026

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Specialization - 11 course series

What you'll learn

  • Apply Agile principles and Scrum roles to analyze common team challenges and recommend effective solutions for better collaboration and outcomes.

Skills you'll gain

Category: Agile Methodology
Category: Agile Project Management
Category: Backlogs
Category: User Story
Category: Team Leadership
Category: Project Management
Category: Case Studies
Category: Resilience
Category: Team Building
Category: Sprint Planning
Category: Scrum (Software Development)
Category: Cross-Functional Collaboration
Category: Sprint Retrospectives
Category: Team Management

What you'll learn

  • Apply standardized Jira configurations for project visibility, consistency, and governance alignment across teams.

Skills you'll gain

Category: Kanban Principles
Category: System Configuration
Category: Jira (Software)
Category: Project Coordination
Category: Project Management Software
Category: Governance
Category: Configuration Management
Category: Stakeholder Communications
Category: Dashboard
Category: Stakeholder Management
Category: Issue Tracking
Category: Process Improvement
Category: Organizational Skills

What you'll learn

  • Learners will apply the Start-Stop-Continue framework in Jira to document, assign, and monitor action items for ongoing improvement.

Skills you'll gain

Category: Performance Improvement
Category: Jira (Software)
Category: Performance Metric
Category: Business Metrics
Category: Sprint Retrospectives
Category: Cycle Counting
Category: Taking Meeting Minutes
Category: Organizational Effectiveness
Category: Team Performance Management
Category: Issue Tracking
Category: Continuous Improvement Process
Category: Performance Reporting
Category: Record Keeping

What you'll learn

  • Apply story mapping to organize large initiatives and use retrospective data to identify and address systemic impediments for continuous improvement.

Skills you'll gain

Category: Continuous Improvement Process
Category: Sprint Retrospectives
Category: Sprint Planning
Category: Collaborative Software
Category: Jira (Software)
Category: Project Planning
Category: Performance Analysis
Category: User Story
Category: Prioritization
Category: Backlogs
Category: Data-Driven Decision-Making
Category: Descriptive Analytics
Category: Agile Project Management
Category: Release Management
Category: Product Roadmaps
Category: Team Performance Management
Category: Performance Metric
Category: Agile Methodology
Category: Root Cause Analysis
Category: Operational Analysis

What you'll learn

  • Learners will assess backlog health using metrics and implement a Definition of Ready (DoR) in Jira to ensure user story quality and team efficiency.

Skills you'll gain

Category: Data-Driven Decision-Making
Category: Backlogs
Category: User Story
Category: Process Design
Category: Key Performance Indicators (KPIs)
Category: Agile Product Development
Category: Standard Operating Procedure
Category: Quality Assurance
Category: Prioritization
Category: Continuous Improvement Process
Category: Agile Methodology
Category: Jira (Software)
Category: Process Development
Category: Project Estimation
Category: Workflow Management
Category: Sprint Planning

What you'll learn

  • Configure Jira workflows to model team processes and analyze usage data to identify and resolve bottlenecks, improving efficiency.

Skills you'll gain

Category: Process Improvement and Optimization
Category: Business Workflow Analysis
Category: Jira (Software)
Category: Performance Metric
Category: Process Analysis
Category: Automation
Category: Process Design
Category: Process Improvement
Category: Configuration Management
Category: Process Mapping
Category: Workflow Management
Category: Process Optimization
Category: Business Process

What you'll learn

  • Gain proficiency in evaluating, designing, and migrating workflow schemes to create efficient, compliant, and user-friendly processes.

Skills you'll gain

Category: Jira (Software)
Category: Workflow Management
Category: Business Workflow Analysis
Category: Scalability
Category: Compliance Management
Category: Stakeholder Management
Category: Auditing
Category: User Experience
Category: Process Design
Category: Process Mapping

What you'll learn

  • Conduct a cost-benefit analysis to build a data-driven business case and calculate ROI for automation projects.

Skills you'll gain

Category: Return On Investment
Category: Cost Benefit Analysis
Category: Persuasive Communication
Category: Cost Estimation
Category: Stakeholder Communications
Category: Business Process Automation
Category: Business Analysis
Category: AI Enablement
Category: Business Writing
Category: Excel Formulas
Category: Business Metrics
Category: Operational Efficiency
Category: Data Integration
Category: Workflow Management
Category: Forecasting
Category: Automation
Category: Report Writing

What you'll learn

  • Automate bulk Jira updates with REST API calls and select the best marketplace apps by creating a data-backed scorecard for analysis.

Skills you'll gain

Category: Restful API
Category: Strategic Decision-Making
Category: Postman API Platform
Category: Due Diligence
Category: Backlogs
Category: Technical Management
Category: Process Analysis
Category: Needs Assessment
Category: Vendor Management
Category: Data Maintenance
Category: Data Integrity
Category: Data Manipulation
Category: Stakeholder Communications
Category: Automation
Category: Business Requirements
Category: Requirements Analysis
Category: Application Programming Interface (API)
Category: Product Knowledge

What you'll learn

  • Learners will use AI to automate Jira release notes and analyze AI model outputs to improve data categorization accuracy through performance metrics.

Skills you'll gain

Category: Data Validation
Category: Prompt Engineering
Category: AI Workflows
Category: Verification And Validation
Category: Model Evaluation
Category: Generative AI
Category: Business Process Automation
Category: Automation
Category: Responsible AI
Category: Performance Measurement
Category: Software Documentation
Category: Jira (Software)
Category: Benchmarking
Category: Technical Communication
Category: Quality Assessment
Category: Technical Documentation

What you'll learn

  • Learners create, troubleshoot, and enhance no-code Jira automation rules by reviewing execution logs to optimize workflows and efficiency.

Skills you'll gain

Category: Process Optimization
Category: Business Workflow Analysis
Category: No-Code Development
Category: Process Analysis
Category: Performance Analysis
Category: Auditing
Category: Workflow Management
Category: Debugging
Category: Performance Improvement
Category: Performance Tuning
Category: Root Cause Analysis
Category: Business Process Automation
Category: Automation
Category: Jira (Software)
Category: Process Improvement

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Instructor

LearningMate
Coursera
146 Courses 6,896 learners

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