Learner Reviews & Feedback for Customer Service Fundamentals by Knowledge Accelerators
About the Course
201 - 225 of 540 Reviews for Customer Service Fundamentals
By Fabián Cordero Granados
•Aug 11, 2021
The best course to start to get skills to work like agent of costumer service
By Azhar K
•Aug 5, 2025
It was absolutely a new experience to learning and mastering specific skills
By Taiye B
•Oct 14, 2022
It was an intense 4 weeks of learning and every single minute was worth it.
By Joanna G F
•Dec 25, 2021
This course is well-written and provides an excellent learning opportunity.
By Farit A C C
•Nov 1, 2021
I loved it. It was stunning learning with this course. Thank you very much
By Chinagorom S I
•Jul 23, 2023
splendid lectures and all engagement was top notch. keep up the good work
By Mwanje P
•Aug 10, 2020
course is interesting and adds to personal knowledge about customer care
By Purity E
•May 24, 2022
It has been a wonderful journey
Thank you for impacting lives
Thank you so
By Fatima A
•Apr 23, 2024
Nice experience, and I have learned new things about Customer service.
By anthony b
•May 15, 2023
I learned a lot in this course, valuable and very useful information.
By John S
•May 3, 2023
Very nice course to start with for the customer support professionals.
By Mirna I
•Sep 14, 2022
amazing course that is completely worth and every agent should take it
By Reynaldo B S
•Jan 5, 2023
Why i still didn't receive my certificate even i have done completely
By Bashayer A
•Mar 29, 2022
I learned a lot from the course. I am grateful to you and your effort
By Bikram N
•Jun 29, 2020
Thanks a lot for this course. I'm very happy to complete this course.
By Nerissa S
•Jun 3, 2023
Very educational and helpful...... I'm grateful for the opportunity.
By Joyce O
•Apr 14, 2022
Great asembly of information, i had a great time gaining knowledge.
By Liza B
•Nov 2, 2020
Nice and precise step by step instruction on how to handle customer!
By Aymen Z
•May 10, 2020
my working fiel in helpdesk support , thanks Coursera and thanks IBM
By Graham Y
•Apr 23, 2020
Outstanding, the interaction is brilliant and fun highly recommended
By Fairaz A
•Mar 11, 2023
Its a Nice Learning, Thanks for Knowledge Accelerators & Coursera
By AMAL R S A
•Sep 4, 2023
شكرا لكم جميعا على هذه المعلومات المفيدة والمتميزه في مجال عملنا.
By blessing s
•Aug 13, 2023
Thank you somuch Coursera for this great opportunity.
i appreciate.
By Shelby J
•Nov 30, 2022
It was hard work. I learned a lot. It was worth the investment.
By Esther E
•Jul 8, 2020
I am prepared to take on a role as a customer service specialist.