Learner Reviews & Feedback for Technical Support Fundamentals by Google
About the Course
Top reviews
JO
Dec 7, 2022
Such an interesting course. The course materials and videos are all easy to understand and explanatory. I learnt a lot which would add value to my career, and I will make good use of this opportunity.
JC
Mar 11, 2024
Very informative and easy to understand for beginners like me. Kudos to the team who made this course possible and a very big thank you to all the instructors who share their time and knowledge to us.
5826 - 5850 of 10,000 Reviews for Technical Support Fundamentals
By AKINOLA A
•Jun 8, 2021
This course is highly interactive with the cloud platform that made the hands on practical very comprehensive. Keep up the good works!
By David
•May 21, 2021
I really enjoyed this course, and it is far and away one of the most professional IT courses I have ever taken. Thank you Google team!
By Chris G
•May 2, 2021
Great for building foundational knowledge of all of the core concepts of computing - hardware, software and networks and the internet.
By Md. M P
•Apr 15, 2021
This is a great course created by Google and provided by Coursera. I hope anyone can get advantage by completing this specialization.
By Rich R
•Apr 11, 2021
I think this was a great introduction to IT fundamentals and I think I am starting to become more passionate about this field of work.
By Ruslan A
•Dec 23, 2020
This course helped me expand my knowledge of IT especially certain details that I previously didn't notice or given much attention to.
By WILSON L S F
•Dec 21, 2020
Basic IT support course, where I learned about communication with the client, how to solve problems,metrics among others. Recommended
By Bret H
•Nov 2, 2020
Lots of information and presented very well and organized. Information overload but teaches the fundamentals and you will learn a lot!
By Shamar B
•Oct 30, 2020
love it , it really reinforced a lot of prior material for myself and that was what i needed to take that next step in my young career
By ABHISHEK C
•Oct 12, 2020
It's been a wonderful experience to connect and start the course with google. I thank all my mentors for all the guidance and support.
By Antonio M
•Oct 8, 2020
It was a great introductory course. It's more of like a warm welcome to the world of IT but not suited for many already exposed to IT.
By Christopher H
•Sep 24, 2020
Good start for someone who is changing from another sector into IT. Sometimes a bit simplistic, but still well-recorded and presented.
By Paulo L F S
•Aug 21, 2020
Es un curso muy interesante para aproximarse al manejo de la tecnología informática y el rol de soporte técnico en todos sus aspectos.
By Carlos S N
•Aug 17, 2020
Great Course. I learned many valuable real world IT experiences through the Google IT training and Coursera. I had a great experience.
By Md B I
•Aug 15, 2020
This course was very essential for me because I got all of the academic materials inside this course which brought refresh of my mind.
By Manjil I
•Aug 14, 2020
Thank you for trying make this best lesson you can. Hope to utilize these skills in future and I am glad that you guys are part of it.
By Tyree N
•Aug 12, 2020
I have my Associates of Applied Business in Information Technology and I found this course to be very knowledgeable. Highly recommend.
By Vijay D
•Jul 30, 2020
Great Experience of online course form coursera. all faculty and trainee are having good knowledge. i will join next series of course.
By Julia M M
•Jul 16, 2020
it has been an amazing journey to say the least. i have learnt a lot of things that i did not know and it was fun doing it. thank you
By Walter G
•Jul 16, 2020
EXCELENTE, VALE LA PENA REALIZAR TODO EL CURSO Y PROFUNDIZAR MAS TODAVÍA, SI SALE ALGO MAS EN RELACIÓN CON SUPPORT TI. MUCHAS GRACIAS
By Waragoda M D C L
•Jul 5, 2020
This is a great start to IT learning. It's awesome to learn from best in the field. Thank you Coursera for giving me this opportunity.
By Christopher S
•Jun 8, 2020
Great course. I started and finished the course before I started my first (and current) IT job and it really prepared me to get going.
By Diego G
•Apr 17, 2020
Excelente curso para interiorarse en la rama de IT. Se nota claramente que la gente que lo dicta, trabaja en el tema. muy recomendable
By Akshay S
•Mar 8, 2020
The course prepared was top class! Especially the week 6 was awesome. I think no other course has covered the content given in week 6.
By Ahmed G
•Dec 8, 2019
this is amazing course its just the right lenght and alot of instructors so you really cant get bored and interesting information too.