Customer Service Fundamentals
Completed by Rabab Rongon
August 20, 2020
12 hours (approximately)
Rabab Rongon's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Telephone Skills
- Category: Customer Engagement
- Category: Process Management
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Personal Attributes
- Category: Help Desk Support
- Category: Customer and Client Support
- Category: Communication
- Category: Customer Support
- Category: Customer Service
