Customer Service Fundamentals
Completed by Rabab Rongon
August 20, 2020
14 hours (approximately)
Rabab Rongon's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Support
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Customer Service
- Category: Technical Support and Services
- Category: Customer Engagement
