Customer Service Fundamentals
Completed by Rabab Rongon
August 20, 2020
14 hours (approximately)
Rabab Rongon's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer experience improvement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Problem Solving
- Category: Customer Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Service Level
- Category: Help Desk Support
- Category: Greeting Customers
