Customer Service Fundamentals
Completed by PRASENJIT DAS ROY
September 13, 2020
14 hours (approximately)
PRASENJIT DAS ROY's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer Complaint Resolution
- Category: Problem Solving
- Category: Greeting Customers
- Category: Customer Engagement
- Category: Service Level
- Category: Customer Service
- Category: Customer and Client Support
- Category: Customer experience improvement
- Category: Technical Support and Services
- Category: Telephone Skills
- Category: Customer Support
- Category: Help Desk Support
