Salesforce Basics
Completed by Salim Zaatari
February 9, 2021
4 hours (approximately)
Salim Zaatari's account is verified. Coursera certifies their successful completion of Salesforce Basics
What you will learn
Customize Salesforce functionality to meet specific team needs.
'Access, navigate, and transition between Lightning and Classic Salesforce interfaces.
Create customer, partner, and employee communities for business engagement.
Manage customer data and relationships within the Salesforce CRM platform.
Skills you will gain
- Category: Customer Communications Management
- Category: Data Security
- Category: Data Management
- Category: User Accounts
- Category: Salesforce
- Category: Stakeholder Engagement
- Category: Customer Relationship Management (CRM) Software
- Category: Customer Engagement
- Category: Customer Success Management
- Category: Marketing Automation
- Category: Account Management
- Category: Customer Relationship Management
