This course is part of the Salesforce Fundamentals Specialization

4.3
stars
177 ratings

Stephane Muller

18,213 already enrolled

Offered By

Salesforce Fundamentals SpecializationUniversity of California, Irvine

About this Course

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In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

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Course 1 of 4 in the

Salesforce Fundamentals Specialization

Beginner Level

This specialization is designed for beginners with no background knowledge.

Approx. 23 hours to complete

English

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What you will learn

Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.

Skills you will gain

Data Management
Cloud Integration
Data Security
Automation
Cloud Computing

Flexible deadlines

Reset deadlines in accordance to your schedule.

Shareable Certificate

Earn a Certificate upon completion

100% online

Start instantly and learn at your own schedule.

Coursera Labs

Includes hands on learning projects.

Learn more about Coursera Labs

Course 1 of 4 in the

Salesforce Fundamentals Specialization

Beginner Level

This specialization is designed for beginners with no background knowledge.

Approx. 23 hours to complete

English

Could your company benefit from training employees on in-demand skills?

Try Coursera for Business

Instructor

Instructor rating

4.2/5 (51 Ratings)

Stephane Muller

39,402 Learners

12 Courses

Offered by

University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways.

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Syllabus - What you will learn from this course

Week1

Week 1

5 hours to complete

Module 1

Welcome to Salesforce Fundamentals! Each module you will be working through a few modules in the Salesforce Fundamentals for Business Administration Trailmix plus a few additional pertinent modules from other trailmixes.

5 hours to complete

1 video (Total 5 min), 1 reading, 1 quiz

Week2

Week 2

13 hours to complete

Module 2

13 hours to complete

1 video (Total 9 min), 1 reading, 1 quiz

Week3

Week 3

6 hours to complete

Module 3

6 hours to complete

1 video (Total 4 min), 1 reading, 1 quiz

Reviews

4.3

40 reviews

5 stars
68.36%
4 stars
16.38%
3 stars
2.82%
2 stars
1.69%
1 star
10.73%

TOP REVIEWS FROM SALESFORCE BASICS

by RAMar 29, 2021

this is really good & it helps those who want to learn salesforce quick & fast, we learn all the fundamental (basic) things in salesforce basics level

by MUJan 2, 2021

Very Good for Beginners to understand the basic knowledge of Salesforce.

by PFJun 4, 2021

Good course for Beginners to understand the basic of Salesforce.

by AAFeb 1, 2021

Enjoyed the course, but was sometimes hard to get answers to questions.

View all reviews

About the Salesforce Fundamentals Specialization

The Salesforce Fundamentals specialization guides learners through the Salesforce Fundamentals for Business Administration Trailmix and presents what is possible with the Salesforce platform and how it can support your business. This specialization covers the essentials of Salesforce from building a user interface and creating reports and dashboards, to advanced process automation. Upon completion of all the assigned modules and projects, learners will have the skills needed to begin to implement Salesforce in a business.

Frequently Asked Questions

When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
Is financial aid available?
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.

More questions? Visit the Learner Help Center.

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Salesforce Basics

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Skills you will gain