Skills you'll gain: User Story, Supplier Management, Project Schedules, Sustainability Reporting, Project Closure, Engineering Management, Financial Analysis, Milestones (Project Management), Financial Statement Analysis, Cost Estimation, Personal Development, Environmental Social And Corporate Governance (ESG), Team Leadership, Stakeholder Management, Resilience, Agile Project Management, Capital Budgeting, Project Risk Management, Self-Awareness, Financial Modeling

Skills you'll gain: Customer experience improvement, Workflow Management, Process Design, Customer Service, Customer Support, Customer Engagement, Generative AI, Customer Communications Management, Emotional Intelligence, Customer Success Management, OpenAI, Salesforce, Customer Data Management, Customer Relationship Management, Artificial Intelligence, Customer Analysis, No-Code Development, De-escalation Techniques, Surveys, Communication

Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment