Technical support courses can help you learn troubleshooting techniques, customer service skills, and network configuration. You can build expertise in diagnosing hardware and software issues, managing user accounts, and implementing security protocols. Many courses introduce tools like ticketing systems, remote desktop applications, and monitoring software, that support efficiently resolving technical problems and ensuring smooth operations in various environments.

Macquarie University
Skills you'll gain: Responsible AI, Information Privacy, Personally Identifiable Information, Data Security, Threat Detection, Threat Modeling, Vulnerability Assessments, Data Governance, Data Management, Cyber Security Strategy, Data Integrity, Data Loss Prevention, Cloud Security, Cybersecurity, Security Awareness, Artificial Intelligence and Machine Learning (AI/ML), Security Management, Security Controls, Cyber Operations, Data Science
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

Edureka
Skills you'll gain: Business Reporting, Data Import/Export, Data-Driven Decision-Making, AI Personalization
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Diversity Equity and Inclusion Initiatives, Diversity and Inclusion, Empathy, Intercultural Competence, Diversity Awareness, Workplace inclusivity, Cultural Sensitivity, Cultural Diversity, Social Justice, Recognizing Others, Employee Retention, Leadership Studies, Self-Awareness, Organizational Leadership, Human Resource Strategy, Recruitment Strategies, Training Programs, Cognitive flexibility, Recruitment, Leadership
Beginner · Specialization · 3 - 6 Months

LearnKartS
Skills you'll gain: Control Objectives for Information and Related Technology (COBIT), Governance, Performance Management, IT Management, Process Management, Information Technology, Information Technology Architecture, Program Implementation, Governance Risk Management and Compliance, Enterprise Architecture, System Implementation, Compliance Management, Business Planning, Risk Management Framework, Organizational Structure, Continuous Improvement Process, Business Strategies
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Data Manipulation, Algorithms
Intermediate · Course · 1 - 3 Months

Novartis
Skills you'll gain: Drug Development, Pharmacology, Pharmaceuticals, Pre-Clinical Development, Biochemical Assays, Clinical Trials, Chemistry, Infectious Diseases
Intermediate · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Financial Systems, Finance, Business Ethics, Human Centered Design, Interoperability, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Governance, Law, Regulation, and Compliance, Security Strategy, Culture Transformation, Enterprise Security, Cyber Operations, Communication, Business Risk Management, Business Leadership, Organizational Leadership, Dashboard, Leadership
Beginner · Course · 1 - 3 Months

Illinois Tech
Skills you'll gain: Database Design, Relational Databases, Database Application, Database Systems, Database Management, Database Theory, Databases, SQL, Database Management Systems, MySQL, Transaction Processing, Stored Procedure, Database Architecture and Administration, Data Modeling, Unified Modeling Language, Data Access, Data Integrity, Query Languages, Data Manipulation, Application Development
Build toward a degree
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Computer Graphics, 3D Assets, Visualization (Computer Graphics), Technical Design, Design Software, Prototyping, Functional Design, Design, Usability
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Analytics
Beginner · Course · 1 - 3 Months