
Skills you'll gain: Customer Complaint Resolution, Non-Verbal Communication, Oral Expression, Verbal Communication Skills, Customer experience improvement, Customer Service, Customer Inquiries, Service Improvement, Interpersonal Communications, Company, Product, and Service Knowledge, Communication
Intermediate · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Web Analytics, Google Analytics, Web Analytics and SEO, Social Media, Search Engine Marketing, Marketing Analytics, Market Research, Digital Marketing, Search Engine Optimization, Social Media Content, Marketing Effectiveness, Content Performance Analysis, Analytical Skills, Online Advertising, Social Media Strategy, Email Marketing, Analytics, Key Performance Indicators (KPIs), Social Network Analysis, Facebook
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Closing (Sales), Consultative Selling, Retail Sales, Sales Presentation, Value Propositions, Customer experience strategy (CX), Cross Selling, Merchandising, Customer Insights, Product Demonstration, Customer Engagement, Consumer Behaviour, Brand Management, Digital Marketing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Social Media Campaigns, Social Media Marketing, Social Media, Target Audience, Campaign Management, Drive Engagement, Customer Engagement, Marketing Design
Beginner · Guided Project · Less Than 2 Hours

Universidad Peruana de Ciencias Aplicadas
Skills you'll gain: Design Thinking, Business Modeling, Needs Assessment, Professional Networking, Human Centered Design, Entrepreneurship, Action Oriented, Sustainable Development, Planning, Community Development, Ideation, Self-Motivation, Growth Strategies
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Human Resources Management and Planning, Human Resource Strategy, Human Resources, Human Capital, Team Performance Management, Team Management, Diversity Programs, Fundraising, Compensation and Benefits, Business Transformation, Compensation Management, Compensation Strategy, Employee Retention, Benefits Administration, Training and Development, Workforce Development, Talent Management, People Management, Business Leadership, Strategic Leadership
Beginner · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Scientific Methods, General Science and Research, Science and Research, Research, Systems Thinking, Deductive Reasoning, Social Sciences, Qualitative Research, Quantitative Research
Mixed · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Computer Vision, Image Analysis, Machine Learning Methods, Performance Testing, Feature Engineering, Spatial Analysis, Supervised Learning, Machine Learning Algorithms, Deep Learning, Artificial Neural Networks
Mixed · Course · 1 - 3 Months

University of Minnesota
Skills you'll gain: User Story, Agile Software Development, Agile Methodology, Scrum (Software Development), Sprint Retrospectives, Software Development Methodologies, Sprint Planning, Backlogs, Continuous Integration, Test Driven Development (TDD)
Intermediate · Course · 1 - 4 Weeks

Universidade de São Paulo
Skills you'll gain: Software Testing, Test Planning, Test Case, System Testing, Acceptance Testing, Functional Testing, User Acceptance Testing (UAT), Software Quality Assurance, Unit Testing, Quality Assurance, Usability Testing, Integration Testing
Beginner · Course · 1 - 3 Months

Banco Interamericano de Desarrollo
Skills you'll gain: Sustainable Development, Pollution Prevention, Natural Resource Management, Environmental Policy, Environmental Resource Management, Environmental Social And Corporate Governance (ESG), Land Management, Stakeholder Engagement, Community Health, Labor Relations, Risk Management, Occupational Safety And Health, Diversity Equity and Inclusion Initiatives, Cultural Diversity
Beginner · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Logistics, Logistics Management, Export Control, International Finance, Transportation Management, Supply Chain, Entrepreneurship, Market Opportunities, Market Research, Regulatory Compliance, Operational Efficiency, Commercial Laws, Negotiation
Beginner · Course · 1 - 4 Weeks