
Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, LLM Application, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Product Strategy, Google Cloud Platform, Google Workspace, LLM Application
Beginner · Course · 1 - 3 Months

Skills you'll gain: Multimodal Prompts, LLM Application, OpenAI, Prompt Engineering, Web Applications, Flask (Web Framework), Application Deployment, Web Development, Software Development
Intermediate · Course · 1 - 4 Weeks

AI Business School
Skills you'll gain: Generative AI, AI Product Strategy, Generative Model Architectures, Responsible AI, Sales Enablement, Risk Management, Business Risk Management, Sales, Artificial Intelligence, Sales Strategy, Digital Transformation, Innovation, Automation
Beginner · Course

Google Cloud
Skills you'll gain: Prompt Engineering, Responsible AI, Generative AI, AI Product Strategy, Business Process Automation, Google Cloud Platform, Artificial Intelligence, Google Workspace
Beginner · Course · 1 - 3 Months

Skills you'll gain: Data Ethics, Business Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Information Privacy, Informed Consent, Personally Identifiable Information, Accountability, Generative AI Agents, Data Governance, Data Collection, Algorithms
Beginner · Course · 1 - 4 Weeks
Amazon Web Services
Skills you'll gain: Generative AI, Generative AI Agents, Amazon Bedrock, AI Product Strategy, Responsible AI, Application Development, Amazon Web Services, Data Governance, Commercialization, API Design, Cost Management, Artificial Intelligence, Personally Identifiable Information, Innovation, Compliance Management
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Full-Stack Web Development, Development Environment, Front-End Web Development, React.js, UI Components, OpenAI, Software Development Tools, Back-End Web Development, Web Development, Natural Language Processing, Restful API, Cascading Style Sheets (CSS)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, ChatGPT, Application Programming Interface (API), OpenAI, Authentications, Large Language Modeling, Key Management, Performance Tuning, Debugging
Intermediate · Course · 1 - 3 Months

Skills you'll gain: IBM Cloud, Self Service Technologies, Application Deployment, AI Personalization, Customer Inquiries, Customer Engagement, Cloud Computing, Customer Service, Natural Language Processing
Beginner · Guided Project · Less Than 2 Hours