Coursera Instructor Network
Building Trust: Ethics for AI-powered Chatbots
Coursera Instructor Network

Building Trust: Ethics for AI-powered Chatbots

Taught in English

Course

Gain insight into a topic and learn the fundamentals

Kelley O'Connell

Instructor: Kelley O'Connell

Beginner level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

What you'll learn

  • Describe the roots and evolution of AI chatbots in modern business so the learner can assess current applications and use cases.

  • Demonstrate the importance of ethics in technology and, specifically, in the application of AI Chatbots.

  • Assess the current state of data privacy, consent, and transparency in modern business AI implementations.

  • Illustrate the significance of bias and fairness in AI-powered chatbots.

Details to know

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Recently updated!

November 2023

Assessments

1 assignment

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There is 1 module in this course

This course will take the learner through the evolution of chatbots, so they are equipped with an appropriate sense of incremental improvements. Next, the course will guide the learners to recognize the ethical implications of chatbot usage from the perspectives of bias, fairness, data privacy and consent.

What's included

15 videos6 readings1 assignment

Instructor

Kelley O'Connell
6 Courses3,772 learners

Offered by

Recommended if you're interested in Marketing

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