Coursera Instructor Network
Crafting AI Identities: Strategies & Ethical Considerations
Coursera Instructor Network

Crafting AI Identities: Strategies & Ethical Considerations

Taught in English


Gain insight into a topic and learn the fundamentals

Resham Sivnarain

Instructor: Resham Sivnarain

Intermediate level

Recommended experience

2 hours to complete
Flexible schedule
Learn at your own pace

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June 2024


4 assignments

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There are 4 modules in this course

Artificial intelligence is increasingly shaping our daily interactions, from virtual assistants to personalized recommendations. Chatbot key statistics (Press, 2023) in 2022 show that 88% of individuals have had at least one conversation with a chatbot and 35% of users prefer to use chatbots to resolve their complaints. Using AI identities to engage with customers in an authentic and trustworthy way is becoming more important than ever. This Short Course was created to help professionals in AI development, UX/UI design, business, and ethics accomplish the task of crafting authentic AI identities while considering ethical implications.

What's included

1 video1 reading

In this lesson, you will analyze the concept of AI identities and the importance of thoughtful design in shaping user interactions.

What's included

2 videos1 assignment

In this lesson, you will be provided with practical strategies for designing authentic and relatable AI personas that enhance user experiences.

What's included

2 videos1 reading1 assignment

In this lesson, you will examine considerations and guidelines for creating AI identities that prioritize user well-being and respect diversity.

What's included

2 videos3 readings2 assignments


Resham Sivnarain
Coursera Instructor Network
2 Courses87 learners

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