
Coursera
Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Market Research, Market Analysis, Marketing, Prompt Engineering, Language Interpretation, Translation, and Studies, Generative AI, Content Marketing
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Salesforce Development, Force.com, Data Validation, Productivity Software, Salesforce Object Query Language (SOQL), Code Coverage, Prompt Engineering, Verification And Validation, Development Testing, Data Integrity, Debugging, User Accounts
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Big Data, Generative AI, Case Studies, Customer Insights, Market Research, Market Analysis, Marketing Analytics, Data Analysis, Data-Driven Decision-Making, Data Visualization Software, Consumer Behaviour, Predictive Analytics, Business Strategy
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, Microsoft Excel, Excel Formulas, Data Cleansing, Text Mining, Data Manipulation, Data Analysis Software, Unstructured Data, Generative AI, Prompt Engineering, Business Analytics, Data Management
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: Ideation, Prompt Engineering, Storytelling, Creative Thinking, ChatGPT, Creativity, Learning Strategies, Generative AI, Responsible AI, Game Design, Data Ethics, Storyboarding, Animation and Game Design, Artificial Intelligence, Content Creation, Writing
Intermediate · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: ChatGPT, Generative AI, Responsible AI, Prompt Engineering, Business Process Automation, LLM Application, Natural Language Processing, Artificial Intelligence, Content Creation
Beginner · Course · 1 - 3 Months

Skills you'll gain: AI Personalization, Generative AI, Responsible AI, Customer Analysis, Customer Service, Customer experience improvement, Customer Engagement, Prompt Engineering, Self Service Technologies, LLM Application, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
Intermediate · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Prompt Engineering, Prompt Patterns, ChatGPT, Large Language Modeling, Responsible AI, LLM Application
Beginner · Course · 1 - 3 Months

Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
Intermediate · Guided Project · Less Than 2 Hours