Skills you'll gain: Technical Support and Services, Technical Support, Customer Support, Help Desk Support, Negotiation, Relationship Building, Business Relationship Management, Professional Networking, Verbal Communication Skills, Knowledge Transfer, Constructive Feedback, Initiative and Leadership, Ethical Standards And Conduct

Skills you'll gain: Critical Thinking, Collaboration, Collaborative Software, Learning Strategies, Communication, Self-Awareness, Technical Communication, Digital Communications

Skills you'll gain: Network Support, Active Directory, Network Administration, Dynamic Host Configuration Protocol (DHCP), Technical Support and Services, Firewall, Microsoft Windows, Local Area Networks, Network Security, Network Troubleshooting, Computer Networking, Mac OS, Group Policy, Network Infrastructure, Security Controls, TCP/IP, User Accounts, Authorization (Computing), Network Protocols, Multi-Factor Authentication

Skills you'll gain: Linux Commands, Linux Administration, Network Troubleshooting, Linux, Network Administration, File Transfer Protocol (FTP), TCP/IP, Network Infrastructure, Network Protocols, Command-Line Interface, System Configuration, Virtualization, General Networking, Network Security, Software Installation

Skills you'll gain: General Networking, Network Architecture, TCP/IP, Cybersecurity, Networking Hardware, Computer Networking, Network Security, Threat Detection, Network Routers, Cyber Attacks, Network Switches, Firewall, Security Strategy

Skills you'll gain: Data Sharing, Authentications

Skills you'll gain: Remote Access Systems, Desktop Support, Technical Support, Telecommuting, Information Technology, Collaborative Software, Issue Tracking, Information Privacy, Data Security, Artificial Intelligence

Skills you'll gain: Cloud Services, Cloud Platforms, Productivity Software, Cloud Computing, Google Workspace, Virtualization and Virtual Machines, Desktop Support, Cloud Applications, Business Technologies, Technical Support and Services, Microsoft 365, Technical Support, End User Training and Support, Servers, Help Desk Support, Virtual Machines, Network Troubleshooting, Microsoft Teams, Amazon Elastic Compute Cloud, Customer Inquiries

Skills you'll gain: Peripheral Devices, Hardware Troubleshooting, Desktop Support, Computer Hardware, Technical Support, System Requirements, System Configuration, Computer Displays, Issue Tracking, Usability

Skills you'll gain: Disaster Recovery, Data Validation, Business Continuity, Security Controls, Risk Mitigation, Project Management, Risk Management, System Testing, Technical Management, System Implementation, Data Integrity, Software Development Methodologies

Skills you'll gain: Mac OS, Microsoft Windows, Operating System Administration, Desktop Support, System Configuration, Technical Support, Computer Displays, Software Installation, Android (Operating System), Apple iOS, Mobile Security, Patch Management, System Monitoring, Application Performance Management, OS Process Management, Browser Compatibility, Collaborative Software, Data Maintenance

Skills you'll gain: Information Technology Operations, Disaster Recovery, Document Management, Incident Response, Information Technology, Change Control, Safety and Security, Technical Communication, Linux, Microsoft Windows, Personally Identifiable Information, Remote Access Systems, Scripting, Electrical Safety, Artificial Intelligence, Software Installation