• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Log In
Join for Free
  • Browse
  • Melhoria Da Experiencia Do Cliente

Results for "melhoria da experiência do cliente"


  • Status: Preview
    Preview
    T

    Tecnológico de Monterrey

    A liderança do gerente de projeto

    Skills you'll gain: Negotiation, Emotional Intelligence, Team Management, Verbal Communication Skills, Team Building, Leadership, Communication, Project Management, Conflict Management, Interpersonal Communications, Non-Verbal Communication

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Serviços principais do Google Workspace

    Skills you'll gain: Workflow Management, Google Workspace, Gmail, Google Gemini, Google Docs, Google Sheets, Productivity Software, Service Management, Scripting, Administration, Collaborative Software, Configuration Management, Application Development

    Beginner · Course · 1 - 4 Weeks

  • G

    Google Cloud

    Segurança do Google Workspace

    Skills you'll gain: Single Sign-On (SSO), Email Security, Cloud Security, Authentications, Google Workspace, Security Controls, Data Security, Application Security, Mobile Security, Security Management, Threat Detection, Multi-Factor Authentication, Identity and Access Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Uma Perspectiva Prática da Transformação Digital

    Skills you'll gain: Digital Transformation, Business Transformation, Data Strategy, Innovation, Organizational Strategy, Culture Transformation, Organizational Change, Customer experience strategy (CX), Business Process, Initiative and Leadership, Business Priorities, Customer Engagement, Strategic Partnership, Consumer Behaviour, Emerging Technologies

    4.7
    Rating, 4.7 out of 5 stars
    ·
    25 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    G

    Google Cloud

    Solução de problemas do Google Workspace

    Skills you'll gain: Gmail, Google Workspace, Issue Tracking, Help Desk Support, System Support, Desktop Support, Technical Support, Email Security, Data Access, Event Monitoring, File Management

    Beginner · Course · 1 - 4 Weeks

  • Status: Free
    Free
    G

    Goldman Sachs

    Fundamentos de Finanças da Empresa com o 10,000 Women da Goldman Sachs

    Skills you'll gain: Financial Statements, Income Statement, Return On Investment, Balance Sheet, Financial Analysis, Financial Accounting, Business Metrics, Financial Data, Entrepreneurial Finance, Profit and Loss (P&L) Management, Cash Flows, Financial Management

    4.9
    Rating, 4.9 out of 5 stars
    ·
    97 reviews

    Mixed · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    F

    Fundação Instituto de Administração

    Trânsito na Arena Política da Organização

    Skills you'll gain: Resource Management, Influencing, Relationship Building, Organizational Leadership, Leadership Development, Professional Networking, Leadership, Cross-Functional Collaboration, Stakeholder Management, Strategic Partnership

    5
    Rating, 5 out of 5 stars
    ·
    7 reviews

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Preview
    Preview
    G

    Google Cloud

    Conceitos básicos do Cloud Spanner

    Skills you'll gain: Google Cloud Platform, Relational Databases, Database Management, Databases, Data Migration, Operational Databases, Database Architecture and Administration, Query Languages, Cloud Computing Architecture, Distributed Computing, System Monitoring, Terraform, Dataflow, Data Maintenance, Application Deployment

    Intermediate · Course · 1 - 3 Months

  • Status: New
    New
    G

    Google Cloud

    IA generativa: para além do chatbot

    Skills you'll gain: Responsible AI, Prompt Engineering, Generative AI, AI Product Strategy, Google Cloud Platform, Google Workspace

    Beginner · Course · 1 - 3 Months

  • Status: Free
    Free
    U

    Universidad Peruana de Ciencias Aplicadas

    Vozes da Mudança Social

    Skills you'll gain: Design Thinking, Business Modeling, Needs Assessment, Innovation, Professional Networking, Growth Mindedness, Entrepreneurship, Self-Motivation, Action Oriented, Community Development, Sustainable Development, Social Justice

    4.7
    Rating, 4.7 out of 5 stars
    ·
    24 reviews

    Beginner · Course · 1 - 3 Months

  • Status: Free Trial
    Free Trial
    S

    Salesforce

    Informes, paneles y éxito del cliente en Salesforce

    Skills you'll gain: Customer Success Management, Sales Support, Salesforce, Data Visualization, Sales Management, Customer Relationship Management (CRM) Software, Customer Support, Sales Pipelines, Management Reporting, Dashboard, Customer Service, Data-Driven Decision-Making, Business Reporting, Customer Relationship Building

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    G

    GRAMMY GO

    What Does a Music Producer Do?

    Skills you'll gain: Music Theory, Musical Composition, Music, Instrumental Music, Media Production, Post-Production, Creativity

    Beginner · Course · 1 - 4 Weeks

1…8910…155

In summary, here are 10 of our most popular melhoria da experiência do cliente courses

  • A liderança do gerente de projeto: Tecnológico de Monterrey
  • Serviços principais do Google Workspace: Google Cloud
  • Segurança do Google Workspace: Google Cloud
  • Uma Perspectiva Prática da Transformação Digital: Fundação Instituto de Administração
  • Solução de problemas do Google Workspace: Google Cloud
  • Fundamentos de Finanças da Empresa com o 10,000 Women da Goldman Sachs: Goldman Sachs
  • Trânsito na Arena Política da Organização: Fundação Instituto de Administração
  • Conceitos básicos do Cloud Spanner: Google Cloud
  • IA generativa: para além do chatbot: Google Cloud
  • Vozes da Mudança Social: Universidad Peruana de Ciencias Aplicadas

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok