
Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, Personalized Service, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Generative AI, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Responsible AI, Data Security, Security Strategy, Security Management, Information Systems Security, Cloud Security, IT Security Architecture, Enterprise Security, Personally Identifiable Information, Security Controls, Infrastructure Security, Data Ethics, Cybersecurity, Threat Modeling, Artificial Intelligence, Cyber Risk
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Google Cloud Platform, Artificial Intelligence, Open Source Technology, MLOps (Machine Learning Operations), Machine Learning
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Responsible AI, Risk Analysis, Risk Management, Generative AI, Root Cause Analysis, Data-Driven Decision-Making, Analysis, Strategic Decision-Making, Scenario Testing, Strategic Thinking, Data Analysis, Data Ethics, Strategic Planning, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: MLOps (Machine Learning Operations), Google Cloud Platform, Feature Engineering, Data Modeling, Data Storage, Data Migration, Data Processing, Data Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Design Patterns
Advanced · Course · 1 - 4 Weeks

Real Madrid Graduate School Universidad Europea
Skills you'll gain: Artificial Intelligence, Performance Analysis, Automation, Personalized Service, Digital Transformation, Augmented and Virtual Reality (AR/VR), Technology Strategies, Innovation, Internet Of Things, Machine Learning, Big Data, Ethical Standards And Conduct, Deep Learning, Analytical Skills, Predictive Analytics, Health Technology, Data Analysis, Natural Language Processing, User Experience, Data Security
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Generative AI, Prompt Engineering, Google Cloud Platform, Artificial Intelligence and Machine Learning (AI/ML)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Large Language Modeling, Generative AI, PyTorch (Machine Learning Library), Natural Language Processing, Prompt Engineering, Deep Learning, MLOps (Machine Learning Operations), Application Deployment, Tensorflow, Machine Learning Methods, Continuous Monitoring, Data Cleansing, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, ChatGPT, Generative AI, Business Process, Content Creation, Target Audience, Social Media, Artificial Intelligence, Writing, Storytelling
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, Data Ethics, Data Analysis, Artificial Intelligence, Data Processing, Machine Learning, Technical Documentation, Data Validation, Software Documentation
Intermediate · Course · 1 - 4 Weeks