Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, Capacity Planning

Skills you'll gain: Peer Review, Governance, Consulting, Leadership and Management, Report Writing, Leadership, Performance Analysis, Management Consulting, Organizational Change, Change Management, Organizational Effectiveness, Analysis, Data Collection

Skills you'll gain: HR Tech, Innovation, Feasibility Studies, Risk Analysis

Skills you'll gain: Google Gemini, Scripting, Google Cloud Platform, Cloud API, LLM Application, Geographic Information Systems, Restful API, API Design, Generative AI, Prompt Engineering, Development Environment, Test Case, Software Installation

Skills you'll gain: Customer experience improvement, Customer Relationship Management, Customer Insights, Customer Service, Trend Analysis, Employee Performance Management, Text Mining, System Implementation

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

Skills you'll gain: Anthropic Claude, Prompt Engineering, Multimodal Prompts, Tool Calling, LLM Application, Responsible AI, Artificial Intelligence, Cloud API

Skills you'll gain: Self Service Technologies, Process Analysis, Process Improvement, Customer experience improvement, Process Flow Diagrams, Workflow Management, Personalized Service, Cost Control, Cost Management

Skills you'll gain: Threat Management, Microsoft Azure, Cloud Security, Key Management, Data Security, Security Information and Event Management (SIEM), Data Structures, Firewall, Virtual Environment, Identity and Access Management, Query Languages

Skills you'll gain: Amazon Bedrock, Responsible AI, Generative AI Agents, Generative AI, Amazon CloudWatch, Amazon Web Services, LLM Application, Prompt Engineering, Large Language Modeling, Amazon S3, Security Controls, AWS Identity and Access Management (IAM), Automation, Systems Integration, Scalability

Skills you'll gain: Event Monitoring, Cloud Security, Server Administration, System Configuration, Performance Testing, Scenario Testing

Skills you'll gain: LLM Application, Prompt Patterns, Large Language Modeling, Generative AI Agents, ChatGPT, OpenAI, Microsoft Azure, Microsoft Development Tools, Development Environment, Artificial Intelligence, Application Development, Software Development Tools, Full-Stack Web Development