Skills you'll gain: Customer Service, Customer experience strategy (CX), Customer Analysis, Process Mapping, Customer Insights, Process Design, Customer Support, Cross-Channel Marketing, Marketing Operations, Business Process, Web Analytics, Marketing

Skills you'll gain: Collaborative Software, Education Software and Technology, Instructional Design, Planning, Virtual Environment, End User Training and Support, System Configuration, Safety and Security, Information Privacy, Communication Strategies

Skills you'll gain: LLM Application, Large Language Modeling, Microsoft Copilot, Generative AI, Software Development Tools, Prompt Engineering, Integrated Development Environments, Computer Programming Tools, Application Development, GitHub

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Generative AI, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Applied Machine Learning, OpenAI, Anthropic Claude, Supervised Learning, Business Intelligence, Business Ethics, Technology Strategies, Human Machine Interfaces, Emerging Technologies, Deep Learning

Skills you'll gain: Root Cause Analysis, Customer Relationship Building, Customer Relationship Management, Problem Management, Verbal Communication Skills, Customer Support, Amazon Web Services, Communication, Cloud Solutions, Technical Support, Cloud Security, Cloud Services, Automation, Collaboration, Incident Management, Generative AI, Innovation

Skills you'll gain: Prompt Engineering, Generative AI, Business Consulting, Leadership, Consulting, Management Consulting, Responsible AI, Technical Consulting, Customer Insights, Data Ethics, Automation, Data Security

Skills you'll gain: Generative AI Agents, Agentic systems, LLM Application, Generative AI, Large Language Modeling, Artificial Intelligence, Tool Calling, Prompt Engineering, Software Design Patterns

Skills you'll gain: Self Service Technologies, Automation, Setting Appointments, Generative AI Agents, AI Personalization, Calendar Management, Prompt Engineering, Customer Service, Virtual Environment, Customer Inquiries, Customer Communications Management, Scheduling, Greeting Customers, Systems Integration, System Configuration

Skills you'll gain: Stored Procedure, Microsoft SQL Servers, Database Development, Transact-SQL, Performance Tuning, Database Management, SQL, Database Design, Microsoft Copilot, System Monitoring, Application Performance Management, Debugging, Continuous Monitoring

Skills you'll gain: LLM Application, OpenAI, Tool Calling, Generative AI Agents, Artificial Intelligence, Application Development, Application Frameworks, Data Pipelines

Skills you'll gain: Looker (Software), Collaborative Software, Team Oriented, Database Administration, Identity and Access Management, Google Cloud Platform, Client Support, Data Access, Dashboard, Management Reporting, Customer Support, Administration, Data Visualization, Business Reporting, Scheduling, Auditing

Skills you'll gain: Prompt Engineering, Email Automation, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Personalized Service, Product Support, Operational Efficiency, Automation