Unlock elite closing techniques and negotiation skills tailored for today’s competitive, multi-channel sales environments. This course spotlights advanced strategies for recognizing closing signals, navigating late-stage objections, and building urgency—especially within cross-regional and price-sensitive deals. Focused on real-world impact, you’ll finish ready to consistently meet—and surpass—sales targets with discipline, integrity, and confidence. Special emphasis is given to trend-driven tools like virtual closing, video proposals, and regional negotiation nuances for India, USA, and Spanish-influenced segments.

Genießen Sie unbegrenztes Wachstum mit einem Jahr Coursera Plus für 199 $ (regulär 399 $). Jetzt sparen.

Kompetenzen, die Sie erwerben
- Kategorie: Customer Analysis
- Kategorie: Marketing Psychology
- Kategorie: Sales Presentation
- Kategorie: Sales Process
- Kategorie: Overcoming Objections
- Kategorie: Negotiation
- Kategorie: Personalized Service
- Kategorie: Account Management
- Kategorie: Contract Negotiation
- Kategorie: Closing (Sales)
- Kategorie: Upselling
- Kategorie: Customer Retention
- Kategorie: Sales
- Kategorie: Virtual Teams
- Kategorie: Regional Sales
- Kategorie: Customer Relationship Management
- Kategorie: Consumer Behaviour
- Kategorie: Customer Relationship Building
- Kategorie: Cross-Channel Marketing
- Kategorie: Price Negotiation
Wichtige Details

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Dezember 2025
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In diesem Kurs gibt es 3 Module
Become the closer top clients remember. In this module, you’ll master the psychology, frameworks, and digital techniques that set elite closers apart. Learn how to recognize and act on buying signals, orchestrate seamless multi-channel strategies, and confidently guide decisions to the finish line—across in-person and virtual touchpoints. You’ll gain the confidence to close even the most complex deals by leveraging video proposals, digital contracts, and real-time engagement signals. Discover how to create urgency without pressure, ensuring both speed and trust. Step up and become the closer your team and clients depend on.
Das ist alles enthalten
9 Videos2 Lektüren2 Aufgaben
Turn deal blockers into stepping stones for success. In this module, you’ll master research-driven objection handling and sophisticated negotiation skills—key to closing complex, high-value sales. Learn to systematically reframe resistance, run insightful win-loss reviews, and guide teams under pressure to create durable, win-win outcomes. Harness cultural fluency and digital negotiation platforms to navigate multi-stakeholder deals with confidence, adapting your approach for maximum credibility and value. Step into final-stage conversations as the trusted advisor buyers want and the closer your organization needs.
Das ist alles enthalten
7 Videos2 Lektüren2 Aufgaben
Closing the deal is just the beginning—true sales mastery lies in creating lasting client relationships that drive referrals, renewals, and expansion. In this module, you’ll learn to transform new customers into loyal advocates through systematic post-sale follow-ups, seamless collaboration with customer success, and strategic, data-driven account management. Unlock the frameworks and digital tools that empower you to identify growth opportunities, rapidly resolve issues, and build trust across enterprise and SME accounts. Ensure every deal delivers value—long after the contract is signed.
Das ist alles enthalten
8 Videos2 Lektüren2 Aufgaben
Dozent

von
Mehr von Leadership and Management entdecken
Status: Kostenloser Testzeitraum
Status: Kostenloser TestzeitraumLearnQuest
Status: Kostenloser TestzeitraumLearnQuest
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To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.
Yes. In select learning programs, you can apply for financial aid or a scholarship if you can’t afford the enrollment fee. If fin aid or scholarship is available for your learning program selection, you’ll find a link to apply on the description page.
Weitere Fragen
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¹ Einige Aufgaben in diesem Kurs werden mit AI bewertet. Für diese Aufgaben werden Ihre Daten in Übereinstimmung mit Datenschutzhinweis von Courseraverwendet.


