Chevron Left
Back to Coaching Conversations

Learner Reviews & Feedback for Coaching Conversations by University of California, Davis

271 ratings

About the Course

Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice and examine great examples of common coaching conversations! Note: This course builds on all previous courses in the Coaching Skills for Managers specialization. It is highly recommended that students complete or be familiar with the topics covered in those courses before taking this course. In particular, you should be familiar with the coaching strategies and tools discussed in previous courses (such as the 5 whys technique, resisting what is, among others), and should have a full understanding of the Thought model and the various components of it: circumstances, thoughts, feelings, actions, and results. By the end of this course, you will be able to demonstrate appropriate and effective strategies when engaging in coaching conversations with those that you lead. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. Specifically, you'll be able to better differentiate between a developmental coaching approach and a directive management style, discuss new strategies and techniques for dealing with both mind set and skill set gaps, describe how to use the feedback loop effectively in a conversation, and demonstrate the use of good questioning techniques and the thought model to not only help an employee identify issues, but help the employee really change their thinking. The final assignment is all about actually having a coaching conversation with another person where you can apply everything you've learned in this course and throughout the Coaching Skills for Managers specialization. Again, it is highly recommended students complete the other courses in the specialization before taking this one. This peer review assignment, in particular, will be difficult to complete without knowledge of the topics covered in these courses. After going through the course materials and completing the assessments, you will be able to have more effective one-on one-coaching meetings with those you manage and deepen your understanding of the essential practice of coaching conversations....

Top reviews


Jul 9, 2017

this is "MUST DONE" course.

We do not learn how to get the best out of our employees. I should have done this course before and I would have avoided a lot of mistakes

Thank you very much !


Aug 29, 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

Filter by:

1 - 25 of 76 Reviews for Coaching Conversations

By Jeff C

Jan 16, 2020

By Bruno F R

May 5, 2020

By Betraaj K N

Apr 22, 2020

By Carine R L

Oct 31, 2018

By Sarah F

Mar 18, 2020

By Gagan D S B

Aug 30, 2016

By Bashar H S

Mar 29, 2020

By Sarah M

Mar 26, 2017

By Bobby A

Aug 3, 2020

By Giada P

Mar 12, 2022

By Jordi R C

Aug 31, 2016

By Michael F

Aug 10, 2016

By Mireille N

Aug 5, 2022

By Dr. M Z

Nov 17, 2018

By Martyn L M

Jun 9, 2017

By Kerry T

Jul 5, 2019


Nov 14, 2020

By Jonathon H

Sep 4, 2016

By Silvana L K

Sep 13, 2020

By Peter J M P

Jul 9, 2017


May 27, 2022

By Ma. A T

Nov 24, 2020


Jul 5, 2022

By Bernard D V

Apr 10, 2020

By Graziella B

Dec 8, 2021