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Learner Reviews & Feedback for Coaching Conversations by University of California, Davis

4.6
stars
157 ratings
36 reviews

About the Course

Throughout the Coaching Skills for Managers specialization, we’ve discussed many topics for improving coaching conversations with our employees. It is now time to put all of that theory and discussion into practice and examine great examples of common coaching conversations! Note: This course builds on all previous courses in the Coaching Skills for Managers specialization. It is highly recommended that students complete or be familiar with the topics covered in those courses before taking this course. In particular, you should be familiar with the coaching strategies and tools discussed in previous courses (such as the 5 whys technique, resisting what is, among others), and should have a full understanding of the Thought model and the various components of it: circumstances, thoughts, feelings, actions, and results. By the end of this course, you will be able to demonstrate appropriate and effective strategies when engaging in coaching conversations with those that you lead. By exploring and analyzing common coaching scenarios that are acted out in this course, you will have a great sense of what works well and not so well during such a conversation. Specifically, you'll be able to better differentiate between a developmental coaching approach and a directive management style, discuss new strategies and techniques for dealing with both mind set and skill set gaps, describe how to use the feedback loop effectively in a conversation, and demonstrate the use of good questioning techniques and the thought model to not only help an employee identify issues, but help the employee really change their thinking. The final assignment is all about actually having a coaching conversation with another person where you can apply everything you've learned in this course and throughout the Coaching Skills for Managers specialization. Again, it is highly recommended students complete the other courses in the specialization before taking this one. This peer review assignment, in particular, will be difficult to complete without knowledge of the topics covered in these courses. After going through the course materials and completing the assessments, you will be able to have more effective one-on one-coaching meetings with those you manage and deepen your understanding of the essential practice of coaching conversations....

Top reviews

GB

Aug 30, 2016

Very good course. Specially the assignment where in the participant gets to record the coaching conversation and shares for review. Also, gets a chance to review the assignment of fellow partici

B

Apr 10, 2020

Great course, you will have a reminder of some principles of the first course and have a real assignment in order to practice your new skills

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26 - 35 of 35 Reviews for Coaching Conversations

By silvana p

Sep 18, 2018

Excellent, as all Cris' courses!!

By Gagan S

Feb 07, 2019

its to good your role in company

By Francisco J G M

Aug 11, 2017

Excellent and motivating Course.

By Tina

Jun 22, 2019

This was an excellent class.

By Carlos O

Dec 13, 2016

Excelente

By Pierre i

Aug 28, 2018

good

By Syed T H

May 04, 2020

g

By Jesus R M L

Aug 04, 2017

El trasmitir puntos de vista desde diferentes concepciones y niveles de desempeño de los trabajadores en su participación del progreso social y tomar conciencia de dar y recibir los aportes de nuestro esfuerzo para dar mayor felicidad a nuestras comunidades , procurando disfrutar de la felicidad personal y familiar

By Érika A C

Sep 27, 2016

Este módulo traz exemplos interessantes de como as conversas devem ser conduzidas. Me fez perceber, que apesar de ter uma boa intenção, muitas vezes eu acabava direcionando minhas conversas com minha equipe, e isso com certeza limitava o desenvolvimento do time.

By Sarah F

Mar 18, 2020

There is no easy way to contact the instructor