About this Course

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Learner Career Outcomes

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started a new career after completing these courses

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got a tangible career benefit from this course

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Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 23 hours to complete
English

Learner Career Outcomes

67%

started a new career after completing these courses

80%

got a tangible career benefit from this course

50%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 23 hours to complete
English

Offered by

Placeholder

University of California, Davis

Syllabus - What you will learn from this course

Content RatingThumbs Up97%(1,289 ratings)Info
Week
1

Week 1

2 hours to complete

Missing Deadlines and Dealing with Change

2 hours to complete
10 videos (Total 41 min), 5 readings, 1 quiz
10 videos
Missing Deadlines and Dealing with Change Overview1m
Consistently Missing Deadlines Introduction52s
Consistently Missing Deadlines Ineffective Example (Scenario)1m
Consistently Missing Deadlines Example (Scenario)3m
Consistently Missing Deadlines Review & Analysis12m
Dealing with Change Introduction51s
Dealing with Change Ineffective Example (Scenario)1m
Dealing with Change Example (Scenario)7m
Dealing with Change Review & Analysis8m
5 readings
A Note from UC Davis10m
The Executive's Guide to Better Listening10m
How to Have a Coaching Conversation10m
Coaching People Through Change10m
What Needs to Change When Things Change (Podcast)17m
1 practice exercise
Module 1 Quiz15m
Week
2

Week 2

4 hours to complete

Former High Performer & Consistently Late to Work

4 hours to complete
9 videos (Total 28 min), 3 readings, 1 quiz
9 videos
Former High Performer Introduction2m
Former High Performer Ineffective Example (Scenario)1m
Former High Performer Example (Scenario)2m
Former High Performer Review & Analysis5m
Consistently Late to Work Introduction1m
Consistently Late to Work Ineffective Example (Scenario)1m
Consistently Late to Work Example (Scenario)3m
Consistently Late to Work Review & Analysis7m
3 readings
Fixing the Skills Gap Through Knowledge Transfer5m
Coaching to Eliminate Chronic Tardiness10m
Give a Coaching Conversation a Try (Activity)3h
1 practice exercise
Module 2 Quiz15m
Week
3

Week 3

2 hours to complete

Dealing with Difficult Colleagues & Coaching the Coach

2 hours to complete
8 videos (Total 32 min), 4 readings, 1 quiz
8 videos
An Employee Dealing with Difficult Colleagues Introduction1m
An Employee Dealing with Difficult Colleagues Ineffective Example (Scenario)1m
An Employee Dealing with Difficult Colleagues Example (Scenario)6m
An Employee Dealing with Difficult Colleagues Review & Analysis7m
Coaching the Coach Introduction1m
Coaching the Coach Example (Scenario)7m
Coaching the Coach Review & Analysis4m
4 readings
How Managers Can Help Employees Deal with Difficult People (Podcast)30m
Basic Elements Required for Accountability (Podcast)14m
Workplace Bullying10m
Tips for How to Coach Managers10m
1 practice exercise
Module 3 Quiz15m
1 hour to complete

Key Takeaways for Effective Coaching

1 hour to complete
5 videos (Total 24 min), 3 readings, 1 quiz
5 videos
Identifying Thoughts6m
Acknowledging Strengths4m
Confirming Willingness to be Coached4m
Making Mistakes is Okay6m
3 readings
The Business Benefits of Positive Leadership10m
Managers and Kindness (Podcast)16m
Appreciation, Not Recognition (Podcast)14m
1 practice exercise
Module 4 Quiz15m
Week
4

Week 4

13 hours to complete

Milestone 3: Demonstrate Your Ability to Coach Effectively

13 hours to complete
8 videos (Total 61 min)
8 videos
Actions and Results (from "Managing as a Coach" course)9m
Circumstances, Thoughts, and Feelings (from "Managing as a Coach" course)7m
Coaching Tools (from "Coaching Practices" course)15m
Acknowledging Strengths (from earlier in this course)4m
Tips for Giving Feedback5m
Course Summary4m
Specialization Summary3m

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