About this course: Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you! Leadership and management responsibilities have changed dramatically, particularly in the last decade. In order to be an effective manager in increasingly fast-paced and complex organizational environments, coaching has become essential. In this course, you will learn what coaching is and learn how to differentiate between it and all of the other myriad roles managers are expected to perform – managing, mentoring, leading, and training. You’ll learn about the importance of strong leadership and learn to describe your current point of view as a leader, and evaluate when to adjust your thinking in order to be more effective in managing and leading in a rapidly evolving workplace. And finally, you’ll be introduced to the Thought Model, a coaching technique you can use to develop better thinkers and better performers. So if you’re ready to learn all about how to be a more effective and valued manager using coaching techniques, join us as we explore more successful managing through coaching!
Who is this class for: While this course is probably most useful for those learners who are already managing people, it's also a great course for learners who plan or aspire to manage others in the future or who just want to assist in improving overall team dynamics within their respective organizations.
Taught by: Kris Plachy, CEO and Founder & Instructor
Leadership Coach, LLC & UC Davis Extension
| Basic Info | Course 1 of 4 in the Coaching Skills for Managers Specialization |
| Language | English, Subtitles: Vietnamese |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
- Video: Course Overview
- Video: Module 1 Overview
- Video: Manager as Coach Defined
- Video: Manager as Leader Defined
- Video: Manager as Manager Defined
- Video: Manager as Mentor Defined
- Video: Manager as Trainer Defined
- Video: Roles Compared
- Reading: Reading: Know When to Manage and When to Coach
- Reading: Coaching versus Mentoring versus Leading versus Managing
- Discussion Prompt: Discussion: Roles
- Video: Module 2 Overview
- Video: Influences on the Manager Role
- Video: Why Do We Need Managers?
- Video: Coaching and the Manager Role
- Video: Why Managers Don't Coach
- Reading: How Google Sold Its Engineers on Management
- Discussion Prompt: Selling the idea of Coaching
- Reading: Audio Podcast: Managers and Emotional Responsibility
- Video: Module 3 Overview
- Video: Facts vs. Stories
- Video: Values Influencing You
- Video: Manager's Point of View
- Video: Managing and Your Point of View
- Reading: Leadership Coaching
- Reading: Audio Podcast: When Was the Last Time You Checked What You Believed?
- Discussion Prompt: Discussion: Your values and point of view
- Video: Point of View and Belief Systems
- Video: Thought Model Part 1: Circumstances, Thoughts, and Feelings
- Video: Thought Model Part 2: Actions and Results
- Video: Differences Between Your Thoughts and the Facts
- Reading: Ladder of Inference
- Reading: Audio Podcast: Burden vs. Choice
- Reading: Video: Coaching Frame of Mind
- Practice Quiz: Thought Model (Practice)
- Video: Peer Review Introduction
- Video: Tips for Giving Feedback
- Video: Course Summary
- Reading: Course Webinars
- Discussion Prompt: Additional Questions
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
An amazing course - practical and useful. All the lessons learnt can be directly taken to the workplace and used for optimum output. It has changed the way I used to work as a manager. Thanks coursera for this amazing course!
Getting the employee to be trained is satisfied and motivated by the contributions that his learning brings to society and the company by increasing the levels of satisfaction of the human being is the best achievement to make people every day more happy
Great presenter/lecturer. Very engaging and practical.
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
Managing as a coach has impacted and improved my working experience