Do you (or do you want to) manage employees? Have you ever wondered how to get better performance out of those you manage? Are you unsure if you are communicating effectively with your employees? If you answered “yes” to any of these questions, then this course – and its associated specialization – is for you!
Offered By
University of California, DavisAbout this Course
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Learner Career Outcomes
40%
started a new career after completing these courses
29%
got a tangible career benefit from this course
10%
got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
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Approx. 13 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Korean, German, Russian, Turkish, English, Spanish
Skills you will gain
Active ListeningCommunicationManagementCoaching
Learner Career Outcomes
40%
started a new career after completing these courses
29%
got a tangible career benefit from this course
10%
got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 13 hours to complete
English
Subtitles: Arabic, French, Portuguese (European), Chinese (Simplified), Italian, Vietnamese, Korean, German, Russian, Turkish, English, Spanish
Offered by
University of California, Davis
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
Syllabus - What you will learn from this course
2 hours to complete
Course Introduction & What is Coaching?
This module defines coaching as well as the 4 other roles modern managers are expected to play in their organizations: leader, manager, mentor, and trainer. Many examples are provided to help illustrate each role and common pitfalls associated with the overuse of each role will be covered. The module wraps up with a comparison of all the roles managers have and then asks you to identify and explain why you would go to one role over another in particular situations.
2 hours to complete
8 videos (Total 48 min), 3 readings, 1 quiz
8 videos
Module 1 Overview48s
Manager as Coach Defined9m
Manager as Leader Defined7m
Manager as Manager Defined8m
Manager as Mentor Defined7m
Manager as Trainer Defined6m
Roles Compared6m
3 readings
A Note from UC Davis10m
Know When to Manage and When to Coach20m
Coaching versus Mentoring versus Leading versus Managing15m
1 practice exercise
Role Selection15m
2 hours to complete
Why Managers Must Develop Basic Coaching Skills
This module covers the many influences on the manager role and how managing and coaching should work together. We'll also discuss why managers are necessary to organizations, and why so many managers don't coach. This module features a great reading on the importance of managers to Google and wraps up with another quiz to check your understanding of the material.
2 hours to complete
5 videos (Total 39 min), 2 readings, 1 quiz
5 videos
Influences on the Manager Role12m
Why Do We Need Managers?8m
Coaching and the Manager Role5m
Why Managers Don't Coach9m
2 readings
How Google Sold Its Engineers on Management30m
Audio Podcast: Managers and Emotional Responsibility21m
1 practice exercise
Basic Coaching Skills15m
4 hours to complete
Points of View of Leadership
This module is all about exploring how your life experiences influence your management approach. In lesson 3, you'll learn how to differentiate between facts about experiences in your life and the stories you tell yourself about those facts, identify your own point of view in a situation, and analyze how that may influence decisions you make. And in lesson 4, we'll discuss the interrelationship between point of view and belief systems and introduce you to the Thought Model.
4 hours to complete
9 videos (Total 63 min), 3 readings, 3 quizzes
9 videos
Facts vs. Stories6m
Values Influencing You8m
Manager's Point of View10m
Managing and Your Point of View6m
Point of View and Belief Systems6m
Thought Model Part 1: Circumstances, Thoughts, and Feelings7m
Thought Model Part 2: Actions and Results9m
Differences Between Your Thoughts and the Facts5m
3 readings
Leadership Coaching35m
Ladder of Inference10m
Video: Coaching Frame of Mind10m
3 practice exercises
Points of View15m
Thought Model (Practice)30m
Thought Model (Required)30m
4 hours to complete
Course Peer Review Assignment
Now that you're familiar with the Thought Model, this final module is devoted to you practicing how to use the Thought Model in the final course peer review. This activity asks you to reflect on everything you've learned in the course and apply the Thought Model to a situation occurring in your life.
4 hours to complete
3 videos (Total 11 min), 1 reading, 1 quiz
1 reading
Course Webinars1h
Reviews
TOP REVIEWS FROM MANAGING AS A COACH
by JWAug 26, 2020
This was a great course to help reinforce the need to approach issues with the mindset of a coach. It will enable me to have much more productive conversations with people as we work through problems.
by EMNov 17, 2017
A great course for the beginners. The videos are short and easy to comprehend. The slides can be downloaded in PDF - i find it very convenient as i can share some of those slides with my colleagues.
by JVSep 9, 2020
Good Course and introduction to the thought model. Nice assignments and good practice. Most value in week 4 assignment and peer review to see how other participants have applied the thought model.
by PMDec 9, 2018
Very practical basics for all managers with some knowledge how to lead a team, but without big picture and background principles. I will use it for all my people willing to start with management.
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