In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
Offered By
University of California, DavisAbout this Course
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Learner Career Outcomes
60%
started a new career after completing these courses
38%
got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 19 hours to complete
English
Subtitles: English, Vietnamese, Arabic
Learner Career Outcomes
60%
started a new career after completing these courses
38%
got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 19 hours to complete
English
Subtitles: English, Vietnamese, Arabic
Offered by
University of California, Davis
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
Syllabus - What you will learn from this course
4 hours to complete
Course Overview & How to Create a Culture of Coaching and Accountability
In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
4 hours to complete
7 videos (Total 41 min), 3 readings, 1 quiz
7 videos
Module 1 Overview2m
Employee Performance Continuum5m
Coaching Ascending Employees9m
Coaching Consistent Performers6m
Coaching Poor Performers7m
Establishing a Coaching Culture7m
3 readings
A Note from UC Davis10m
Reading: Know When to Manage and When to Coach15m
Reading: How to Help an Underperformer10m
1 practice exercise
Module 1 Quiz15m
3 hours to complete
Designing a 1:1 Coaching Practice for Those You Lead
This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.
3 hours to complete
8 videos (Total 67 min), 3 readings, 1 quiz
8 videos
Using KPIs to Diagnose Performance5m
Goals and Performance6m
Ensuring Consistency in Coaching Practice7m
Key Elements of a Coaching Agenda7m
Owning the Coaching Process7m
Coaching Tools15m
Leadership Boundaries14m
3 readings
Audio Podcast: Why One-On-Ones with Employees Are a Manager Must15m
Handout: One-on-One Worksheet30m
How to Make Your One-on-Ones with Employees More Productive10m
1 practice exercise
Module 2 Quiz15m
1 hour to complete
Applying Coaching Algebra to Typical Performance Scenarios
This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.
1 hour to complete
7 videos (Total 40 min), 1 reading, 1 quiz
7 videos
Coaching Someone Who is Consistently Late6m
Coaching Someone Who is Easily Distracted6m
Coaching Someone Who Misses Deadlines4m
Coaching Someone Who is No Longer Successful7m
Coaching Someone Who is Frustrated with a Co-Worker6m
Coaching Difficult Employees7m
1 reading
These 4 Questions Will Drastically Improve the Way You Lead15m
1 practice exercise
Lesson 3 Quiz15m
3 hours to complete
Coaching the Coach
This module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.
3 hours to complete
4 videos (Total 22 min), 1 reading, 2 quizzes
4 videos
Coaching Strategies for Managers6m
Improving Manager Coaching Performance7m
Common Issues when Coaching Managers6m
1 reading
Tips for How to Coach Managers15m
1 practice exercise
Module 4 Quiz15m
8 hours to complete
Specialization Milestone 2: Your Coaching Practice and Agenda
In this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.
8 hours to complete
4 videos (Total 22 min)
4 videos
Coaching Through Organizational Change8m
Tips for Giving Feedback5m
Course Summary1m
Reviews
TOP REVIEWS FROM COACHING PRACTICES
by KVJan 31, 2017
Great Course! Would recommend to all those would like to set up Coaching Culture and learn about coaching tools. The tools discussed are very effective and easy to implement and practice.
by VRJun 30, 2020
Great specialization for managers, I really needed all the tools that I have been learning. Kim is a superb teacher and coach. I cannot wait to put it all into practice.
by MIJun 12, 2020
A great course I would recommend to all senior and top managers. The course facilitator is outstanding and honestly we need more facilitators with passion.
by BMar 29, 2020
A complete and useful course about coaching. The content is well documented and the experience of the teacher is really useful in this kind of course.
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