About this Course

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Learner Career Outcomes

60%

started a new career after completing these courses

38%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 19 hours to complete
English
Subtitles: English, Vietnamese, Arabic

Learner Career Outcomes

60%

started a new career after completing these courses

38%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 19 hours to complete
English
Subtitles: English, Vietnamese, Arabic

Offered by

University of California, Davis logo

University of California, Davis

Syllabus - What you will learn from this course

Content RatingThumbs Up96%(1,575 ratings)Info
Week
1

Week 1

4 hours to complete

Course Overview & How to Create a Culture of Coaching and Accountability

4 hours to complete
7 videos (Total 41 min), 3 readings, 1 quiz
7 videos
Module 1 Overview2m
Employee Performance Continuum5m
Coaching Ascending Employees9m
Coaching Consistent Performers6m
Coaching Poor Performers7m
Establishing a Coaching Culture7m
3 readings
A Note from UC Davis10m
Reading: Know When to Manage and When to Coach15m
Reading: How to Help an Underperformer10m
1 practice exercise
Module 1 Quiz15m
Week
2

Week 2

3 hours to complete

Designing a 1:1 Coaching Practice for Those You Lead

3 hours to complete
8 videos (Total 67 min), 3 readings, 1 quiz
8 videos
Using KPIs to Diagnose Performance5m
Goals and Performance6m
Ensuring Consistency in Coaching Practice7m
Key Elements of a Coaching Agenda7m
Owning the Coaching Process7m
Coaching Tools15m
Leadership Boundaries14m
3 readings
Audio Podcast: Why One-On-Ones with Employees Are a Manager Must15m
Handout: One-on-One Worksheet30m
How to Make Your One-on-Ones with Employees More Productive10m
1 practice exercise
Module 2 Quiz15m
Week
3

Week 3

1 hour to complete

Applying Coaching Algebra to Typical Performance Scenarios

1 hour to complete
7 videos (Total 40 min), 1 reading, 1 quiz
7 videos
Coaching Someone Who is Consistently Late6m
Coaching Someone Who is Easily Distracted6m
Coaching Someone Who Misses Deadlines4m
Coaching Someone Who is No Longer Successful7m
Coaching Someone Who is Frustrated with a Co-Worker6m
Coaching Difficult Employees7m
1 reading
These 4 Questions Will Drastically Improve the Way You Lead15m
1 practice exercise
Lesson 3 Quiz15m
3 hours to complete

Coaching the Coach

3 hours to complete
4 videos (Total 22 min), 1 reading, 2 quizzes
4 videos
Coaching Strategies for Managers6m
Improving Manager Coaching Performance7m
Common Issues when Coaching Managers6m
1 reading
Tips for How to Coach Managers15m
1 practice exercise
Module 4 Quiz15m
Week
4

Week 4

8 hours to complete

Specialization Milestone 2: Your Coaching Practice and Agenda

8 hours to complete
4 videos (Total 22 min)
4 videos
Coaching Through Organizational Change8m
Tips for Giving Feedback5m
Course Summary1m

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