About this Course

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Learner Career Outcomes

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started a new career after completing these courses

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got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 18 hours to complete
English

Learner Career Outcomes

40%

started a new career after completing these courses

38%

got a tangible career benefit from this course
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Approx. 18 hours to complete
English

Offered by

Placeholder

University of California, Davis

Syllabus - What you will learn from this course

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Week
1

Week 1

5 hours to complete

Course Overview & Designing Performance Expectations

5 hours to complete
12 videos (Total 83 min), 5 readings, 1 quiz
12 videos
Module 1 Overview1m
Three Constructs for Performance: Process, People, & Practice12m
Mission & Purpose8m
What is Your Sentence?8m
Expectations Overview7m
Expectations vs. The Manual6m
Giving Feedback (Optional)5m
Beginning to Define Expectations5m
Expectations and Standards11m
Defining Expectations for Leaders and the Team6m
Leadership Compass5m
5 readings
A Note from UC Davis10m
Dan Pink: What is Your Sentence?15m
Elements of Mission Statements15m
4 Hard Questions to Ask About Your Company's Purpose15m
Worksheet: Clarifying Expectations vs. the Manual30m
1 practice exercise
Module 1 Quiz30m
Week
2

Week 2

4 hours to complete

Key Performance Indicators and Accountability

4 hours to complete
7 videos (Total 54 min), 4 readings, 1 quiz
7 videos
Key Performance Indicators7m
Defining Individual Goals11m
Accountability Defined5m
Tactical vs. Developmental Accountability8m
Having an Accountability Conversation12m
Why Managers are Uncomfortable with Accountability Conversations6m
4 readings
Performance Management and KPIs15m
What is Your Accountability?15m
Worksheet: Accountability30m
Right Way to Hold People Accountable10m
1 practice exercise
Module 2 Quiz30m
Week
3

Week 3

4 hours to complete

Diagnosing and Addressing Performance Gaps

4 hours to complete
6 videos (Total 45 min), 1 reading, 2 quizzes
6 videos
Diagnosing and Addressing Performance Gaps5m
Coaching Algebra8m
Skillset Coaching10m
Mindset Coaching10m
Putting it all Together8m
1 reading
Overcoming the Toughest Common Coaching Challenges10m
1 practice exercise
Module 3 Quiz30m
Week
4

Week 4

5 hours to complete

Specialization Milestone 1: Define Your Coaching Philosophy

5 hours to complete
4 videos (Total 19 min)
4 videos
Milestone 1 Overview9m
Tips for Giving Feedback5m
Course Summary1m

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