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Learner Reviews & Feedback for Cybersecurity Roles, Processes & Operating System Security by IBM

1,522 ratings
313 reviews

About the Course

This course gives you the background needed to understand basic Cybersecurity around people. process and technology. You will learn: ● Understand the key cybersecurity roles within an Organization. ● List key cybersecurity processes and an example of each process. ● Describe the architecture, file systems, and basic commands for multiple operating systems including Windows, Mac/OS, Linux and Mobile. ● Understand the concept of Virtualization as it relates to cybersecurity Finally, you will begin to learn about organizations and resources to further research cybersecurity issues in the Modern era. This course is intended for anyone who wants to gain a basic understanding of Cybersecurity or as the second course in a series of courses to acquire the skills to work in the Cybersecurity field as a Jr Cybersecurity Analyst. The completion of this course also makes you eligible to earn the Cybersecurity Roles, Processes & Operating System Security IBM digital badge. More information about the badge can be found here:

Top reviews


Apr 25, 2020

Very solid course. Quick overview about almost everything you need to know at the beginning. A lot of useful links with additional material to study. Thanks a lot for sharing the knowledge, indeed!


May 11, 2020

Knowledge delivery is exceptional. Content is to the point and the tests really pinpoint the attention level of the volunteer taking the course.Thank you for designing such a knowledgeable course

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1 - 25 of 317 Reviews for Cybersecurity Roles, Processes & Operating System Security

By Noor H

Nov 26, 2019

This course has designed well. Need to provide presentation files in separate download file for better clarity. Also need practical works which was not there.

By James A

Apr 29, 2020

Very little actual knowledge, first half of this course is basically a repetition of the Introduction into Cybersecurity course. The quality of a good amount of the slides is so poor, that they cannot be decrypted even in the best video quality option. Also the sound quality is sometimes so bad, that you have to read the text under the video, which in itself is also sometimes very far from what was actually said in the video (automatic subtitling / translations?) Some questions in the quizzes are very difficult to guess, especially when the questions are too vague. Other questions are simply grammatically wrong. There is also no substantial mentoring of any kind. If I were you, reading this, don't pay money for this course, at best, audit it for free and move on.

By MFvanDeelen

Nov 17, 2019

Going into more details on Roles and Processes. But also briefly touches on the various operating systems, short-cuts and a nice week on Virtualization; that was nice!

By Robert W

Aug 07, 2020

The first week of this course is comprised of videos from the first course in the Cyber Security Analyst certification. The videos are of poor visual and audio quality. I found the instructors very hard to understand due to their accents. The quizzes often do not reflect the subject matter. More than once, I had to select a wrong answer to pass a quiz. To sum it up, this course is sloppy and since it is part of a larger program, it would behoove IBM to rearrange this material to fit into the previous course and following courses and then delete this course entirely.

By Kavya A

Aug 03, 2020

the concept of the course is very good but the audio quality of the instructor is very poor

By George E R

Nov 08, 2019

hard to understand given the heavy accents of some instructors; tests do not reflect subject matter.

By Dhruv P

Apr 09, 2020

I would like to rate this course a 4.5 star. The details explained in the videos is amazingly clear and easy to understand. I appreciate the efforts put by the people making this course. However, I feel that a detailed session on OWASP would have made it worthy of a 5 star rating because that is something very important for Cybersecurity which I found missing in this course.

By Jennifer E A

Jun 09, 2020

I LOVE these courses by Coursera! Totally worth my time and patience! The modules are not that difficult. And with some clever material searching, I have had little issues passing the courses. The information seems fresh yet a small percentage of links did not work. Other than that I appreciate Coursera & IBM teaming up to offer courses like this!

Thank you!


Jun 06, 2020

Awesome but was expecting more technical details in operating system part of the course.


May 20, 2020

voice not clear

By Jordi C T

May 01, 2020

He visto el cuso demasiado básico teniendo en cuenta que venía del de previo. Hay material que se repite.

By Prathmesh B B

Dec 18, 2019

Test are bullshit

By Japjyot G

May 06, 2020

my name is being printed wrong on the certificate its an error form the coursera verification side I've been complaining about it from pass week but no reply.

What a shame if I cant even share my certificate even after completing it by giiving my 200% in my leaarnings.

please look after it otherwise i have no complains the course was good

By Khan S H

May 27, 2020

Most of the content of the first two weeks is repetition from previous course. Third week's content actually too trivial for someone interested in cybersecurity and IT technology. So, in a nutshell, this course was not productive at all and could be better. Sound quality is a little better from the previous course though.


Jun 24, 2020

Learning materials are very poor and not up-to-date. Also the presentation of instructor is very poor quality.


Apr 28, 2020




By philippe t

Jan 26, 2020

Quite redundant to the first lesson. Not to much to learn here. Too basic.

By Diego F

May 12, 2020

Low quality audios

Disappointing content, very low level subjects

By Aditi V

Aug 24, 2020

No badge yet allocated. Please see to it soon!

By Saleman O

Aug 15, 2020

Very informative, it really helped me understand cybersecurity roles, tools, and websites that help you develop your skills to become cyber security specialist.

It has given me a clear view of the cloud computing systems plus the use of virtualization and understanding the use of microsoft windows commands and linux commands plus file managements.

By Srinivasan K

Dec 31, 2019

Must learn course for cybersecurity compliance professionals. Great course and passionate IBM champions who facilitated this training and generous to share their knowledge. This course certainly enriched my level of experience in compliance field. Thank you, IBM team & Coursera team

By Fernando P L P

Sep 13, 2020

I really appreciated this course, I'm wordless to express how happy I am because I learned a lot. The teaches are very good, the way you structured the contents of this course is something very interesting. Thank you Course and IBM for this big opportunity.

By Edward S

Aug 19, 2020

The Courses have been tremendous. Giving me confidence, while building a momentous force that I just want to keep building upon. Every time I complete a module I just want to keep going! Thank you to all the instructors and IBM for making this possible.

By Robert G

Nov 29, 2019

Very informative and practical class that provides timely and relevant information about Cybersecurity roles, methodologies, and resources. I would recommend this course for anyone interested in Information Security to include Cybersecurity.

By Nisais N

May 13, 2020

This course helped me out a lot in understanding the very basic concepts in Cybersecurity Roles, Processes & Operating System Security accordingly to the name of the course. I am much benefited from this module