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Learner Reviews & Feedback for Conversations That Inspire: Coaching Learning, Leadership and Change by Case Western Reserve University

330 ratings

About the Course

Coaching can inspire and motivate people to learn, change, and be effective leaders, among other roles in life. Although most attempts are “coaching for compliance” (coaching someone to your wishes or expectations), decades of behavioral and neuroscience research show us that “coaching with compassion” (coaching someone to their dreams and desires) is more effective....

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Obtained an in depth perspective on coaching and learned how the Intentional Change Theory is the catalyst for sustainable change.


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Fantastic course, absolutely wonderful to have a research base for coaching, and know exactly what does help people change in sustainable ways over time.

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1 - 25 of 131 Reviews for Conversations That Inspire: Coaching Learning, Leadership and Change

By Fichtberger O

Jan 3, 2017

I am really sorry that a course with such a good content is ruined by the unrealistic assignement of week 4. That assignment will at least take 6 weeks to do and that should naturally lead to course length of 10 or 11 weeks which would be realistic. So if you pay money for it, start the course and do it till week 4, than pause and do the assignment and restart at a later date in order to comply to the necessary tasks. The creators of this course did not react to our cries of help within a week. Poor support from them - the coursera team tried to help but obviously in vain. What I learnt for future courses: I will look into the detail of every assingment before starting and paying. Unfortunately in some courses you can´t even look into the assignments when you haven´t paid. This should be changed. Because I consider it a trick to lure someone into an interesting course and then making it impossible to finish it in the given timeframe. Not being able to see what will be demanded prior to paying may also be a coursera policy problem. So maybe there is a better platform than coursera that lets you to be clear of what is ahead of you. For a learner this is of great value: honesty, transparency and realistic information - because I have to plan and schedule how much time I can take for learning!

By Carol S

Jun 28, 2021

It looked promising, but the written assignments are confusing. I submitted two, but am uncertain I completed them correctly. Also, I wrote them in Microsoft Word and copied them into the Coursera document block, which obliterated the formatting so that the document was hard to read. I spent forever reformatting it. Now I have to wait for someone to grade them. Apparently, that may be a while because few people enroll in this course. And now that I'm halfway through (if someone grades my work), I cannot continue anyway. You must coach to complete the other assignments. But I'm not a coach yet. I'm learning how to be one. For me, this class was a dead end.

By Stephan D

Sep 10, 2019

The title for me is COACHING BY COMPASSION. This course is standing out because it is also scientifically supported by research and by renowned people in the field. You learn a lot about what coaching does. ICT NEA PEA DMN etc. I used the peer discussion forum when I blocked sometimes. I advise students not only to follow the course but also to interact with peers. Thank you Professor Boyatzis, Van Oosten and Smith. Really inspiring.

By Lilija M

Jul 2, 2017

An absolutely great course, very deep, with a lot of information and new concepts in videos and reading, an excellent, well thought of and well organised Personal Learning Journal guiding personal development and reflection! Very practical Personal Learning Activity, which contributes a lot to both professional and personal growth. It is a course that inspires change, highly recommended. I enjoyed it deeply.

By Michael T

Jul 23, 2018

I am a professional certified coach - and this course from Case Western was a great reflection of my training, but also gave me new tools and way of thinking about working with my clients. Every coach or aspiring coach will be served by taking this course.

By Sree D K K

Jun 1, 2020

A transformation experience guaranteed with elaborate exercises through learning journal. Would be a great guide for Coach beginning to unleash a leadership journey.

By Dana Y

Dec 6, 2016

I took this course simultaneously with Course 1 in the certificate specialization. As a result, I think I confused concepts from both courses in trying to fulfill assignments. Also, I did not think there was enough time to conduct two 5- session coaching assignments, and, as a result, I had to finish the assignment on the second go-round because I had a hard time scheduling the coachees for more than one or two sessions.

I did get a lot from the course and especially some guidance on how to go about coaching folks in a more cohesive manner that did not feel like a touchy-feely experience. Thank you.

By Stavroula T

Jul 30, 2019

very interesting course. The big problem was that we had to try hard to find somenone to review our assignments.

By Isabela d C

Dec 12, 2016

the course is designed in a way you can not accomplished or get certificate on the proposed timeframe. It was very disappointing to pay for certification and not be able to get it due to issues with the course developers ( a lack of understanding of how coursera works, it's clear they did not care to adapt to a 5 week course) and peer reviewed activities proposed that took over 6 weeks to get done. (further to the course timeframe) The assistance from developers was too poor and never sought to find solutions, which is very strange in a course for coaching. Not the mention video quality that is scary, I could not watch the videos, and preferred to study by reading the transcriptions.

By Mary M

Aug 11, 2022

i have been a coach in Corporate and in my own practice and have taken many courses over the years. This is a modern approach to coaching that transforms individuals, teams and organizations. While scientifically based it is a practical explanation to getting reults that the coachee wants. I am already using many pf the principles in my coaching and writing.

By Sadrina Y

Dec 1, 2018

I really loved this course and I learned so much. Although it took me awhile to read the papers and articles, it was well worth it. I use it for my trainings and workshops! Thank you!

By Nika A

Feb 12, 2022

this course was beyond my expectations. I really enjoyed the topics and used them in my coaching sessions. Couldn't be better and I suggest it to anyone who want to work as a pro coach.

By Susan D

Jul 30, 2018

This was a wonderful course! Great opportunity to put learning into practice; the practical application of coaching skills in a real world environment was a huge benefit


Aug 30, 2020

Fantastic curriculum and superbly delivered by the course lecturers. I highly recommend this course for anyone seeking to develop their leadership competence.

By Bryan U

Jul 31, 2019

Obtained an in depth perspective on coaching and learned how the Intentional Change Theory is the catalyst for sustainable change.

By Joseph G

Mar 10, 2019

The content is exceptionally valuable, especially for those initiated in the helping professions. Empirically sound in its foundations, this is the closest to deep work in immersive learning you can get online on such basis. Kudos to the Case western Team of researchers and teachers both for teaming together to deliver such delightful learning at such affordable rates. To Dr Boyatzis for sustaining the requisite research and publication leadership with colleagues, to Dr Smith whose embodiment of the curriculum makes for fine online exposition, and to Dr Osteen for bringing discernment between modules that contrast vicarious pleasure from concretely indulged learning goals.

By Sirina P

Jan 6, 2020

It was really great experience to learn about coaching in this course via Coursera platform. I grow as a coach. I learn and understand more about PEA/NEA and neuroscience behind them.I would be more aware of them and apply them into my future coaching sessions. i will practice observation and balance PEA and NEA during my next coaching conversation and keep "Coaching with compassion".

Thank you Case Western Reserve University and Coursera very much for this meaningful course and issued me an official Course Certificate.


Sep 17, 2021

It's a woderful experience with awesome result in terms of self-developement, the course design is excellent and it will provide learning insight to each and everyone who goes through the course process. There is big opprtunity in this course for anyone, potential success is available which can be resulted in huge turnout in terms of self-development, development of team, other members, organisation and nation at large. I would highly recommend every one above age of 30 to get into this course. all the best.

By John J G V

Jun 4, 2018

I am very grateful to be able to enter this course, as I used to think that coaching was achieved with one or two conversations and in reality what one did was give advice only. Upon completing this course, I understood that doing a structured job with another person, should be done with the greatest commitment and responsability, as taught in each session this course, with professionalism to become a Coach that focuses on Compassion and try to take our collaborators to their

By Kelly K

Sep 2, 2022

This is a rare coaching course in that the concepts and techniques discussed can be applied to just about any setting. I learned a great deal through the combination of lectures, readings, and activities. I think it is especially beneficial to 1) complete the exercises yourself, so you know what your coachees will be going through, and 2) practice with real people. Very well put together, and I found the professors leading the lectures and interviews engaging. Thank you!

By Greta K

Aug 3, 2020

I've learned a lot in this course. It's has been put together in a really good way and enables the student to apply the new knowledge and skills with a coachee. The material is well written and presented, the videos are particularly helpful and there are a few very good documents for download that guide the students through the course. I enjoyed the course and would recommend it to anyone who is interested in coaching for leadership, but also life coaching.

By Margie P

Jun 1, 2020

I liked the foundation of this course, for which I had an instant, intuitive agreement, even though I do have my own questions about it. The modules were right-sized, the readings were engaging, and the guests during the fifth week modules added a lot of value. Thank you for designing this wonderful course. I would love it if your teaching assistants could get people to comment, respond, and build on more of participants' posts than they are doing now.

By lisa

Aug 29, 2017

I just completed the course. I wanted to acquire the knowledge and not the credential, so I audited. This team was absolutely incredible! This was an excellent introduction for anyone thinking of entering the coaching field, or for those who need to use coaching skills in their current line of work. I highly recommend for anyone in need of a basic credential in coaching! Thank you so much !!!!

By Tim H

Mar 4, 2021

The material covered in this course is excellent. There's plenty of hard-core academic research cited and the readings, while challenging, are well worth the effort. The course offers a useful framework for coaching. While my own framework goes beyond what is offered in this course, I was able to integrate all of the course material such that my framework is definitely stronger for it.

By Dr. N R

Jul 6, 2020

It was a enriching learning experience while learning how to coaching with a blend of coaching needed to done for every assignment and making you learn as well as practise coaching , leadership and change . Thank you trainers for making me a coach to nurture new life and create and develop people to achieve their goals... Excellent course need patience and perseverance

Dr Neelam Raut