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Learner Reviews & Feedback for Operating Systems and You: Becoming a Power User by Google

21,356 ratings
4,134 reviews

About the Course

In this course -- through a combination of video lectures, demonstrations, and hands-on practice -- you’ll learn about the main components of an operating system and how to perform critical tasks like managing software and users, and configuring hardware. By the end of this course you’ll be able to: ● navigate the Windows and Linux filesystems using a graphical user interface and command line interpreter ● set up users, groups, and permissions for account access ● install, configure, and remove software on the Windows and Linux operating systems ● configure disk partitions and filesystems ● understand how system processes work and how to manage them ● work with system logs and remote connection tools ● utilize operating system knowledge to troubleshoot common issues in an IT Support Specialist role...

Top reviews


Jun 21, 2019

Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!


Nov 27, 2021

Great course, lots of very challenging and useful information. You'll learn about Linux and some of the inner workings of Windows, plus lots of tools and programs that are really useful. Great course!

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By Luke P

Sep 27, 2021

The teacher was really good and well-spoken, and I could understand a lot of what was being said to me. The issues came in during some of the Qwiklab assignments, which I noticed a lot of other people were having problems with. Some of them were well put together, but others loaded too slowly, gave errors, or just didn't respond to what I did. I have a good computer, so the program running slowly is definitely not my fault. One issue I had (that other reviewers also seemed to encounter) is sometimes the loading times could take up to 10 minutes. Remember, these are timed quizzes. If they consistently load slowly, you could end up running out the timer, and if it's a prominent enough issue, it may make it outright impossible for you to complete the course. Make sure you have a good computer if you plan on taking this. In one of the Qwiklab assignments, I had to put in around 8 or so detailed commands in a row. The first several commands didn't give any output, so I had no way of knowing if I did something wrong. Then, one of the commands just didn't work. I literally spent the entire hour time limit trying to get it to work, then I read other reviews of that lab where people said they couldn't get it to work, either. This command is detrimental to completing the lab, so if you wind up in that situation, you just have to accept losing points for that portion of it. Another issue with the Qwiklab assignments is that they threaten to ban you if you deviate from what you're supposed to do. I can't speak for everyone on this, but this made me really anxious to do anything because I felt that if I did one small thing wrong, I would be banned and unable to complete the course. They should definitely be more specific about things like that. All in all, the Qwiklab quizzes were the only major issues I had with this course. The information was put together well enough, and it was nice to learn more about operating systems like Windows and Linux. You will definitely learn a lot here, just be prepared for possible technical issues.

By Rosemary P

Sep 15, 2019

It was very dense and could have been two courses.

I am experience GUI user and haven't worked in Linux or PowerShell and the pace felt overwhelming. The instructor was very intelligent and very experienced; I just wished the course was geared to beginners in writing commands. I felt like she would gloss over REALLY important things and spend time on things that were important but not vital to building a solid foundation of knowledge. she would switch back and forth between Windows and Linux muddying (in my mind) which commands were used in each. I know that there is a quite a bit of overlap but I think that I would have found it more helpful to focus on one and then focus on the other one. Also, if she could have paused to let the viewer see the command that she was writing before hitting enter which in most cases made the command disappear. The transcript wasn't helpful with the grammar of the commands. The readings would have been more helpful if the foundation of concepts had been established better.

I also had issue with the labs: Weeks 1-5 were too easy, where the answers were given to you and then in Week 6, you were basically on your own. I first weeks needed to be more challenging before giving you barely any instruction on Week 6's labs. In Week 6's labs, it would have been nice to have feedback on which ones were completed correctly and which ones needed more study.

By Emilio G

Oct 19, 2020

I enjoyed the course, and I think the information will be definitely very usefull , however , I think this course (and the whole IT support program) will benefit with a.. lot more... pedagogic approach to it . It would be great if is explained before each topic, how this can be used in a real life scenario, why are we learning this specific skill. This will help to spark more interest in the topic and to remembering it a lot better.

During and/or at the end of topics , provide a couple of real life examples of problems that we can apply this skill to and how to do it. also there there is a need for many excersices along the way to practice so we can undestand and remember the information better. for example, just mentioning a command once or twice, its very difficult to remember it and even less to really understand it, mostly when its brand new information (someone who has never use anything similar).

I realize this would make the course a little longer, but it would be TOTALLY WOTH IT . ;) ... just my two cents.

By Mark A

May 4, 2020

like all the courses i had a lot of trouble just accessing the linux lab with my chromebook. The instructions are incomplete in the labs and led to countless hours spent with help desk staff just trying to enter or setup the lab.....ultimately the solution was very simple but after countless hours, trying six or seven times just trying to get either cloudshell or secureshell up and running to do a simple lab, a helpdesk person gave me a simple bit of information which had i known a month ago could have saved me hours of headaches.

The course was ok but i found the instructor would just breathe past command lines too quickly, moving on before i could really absorb what she was saying. A bit more explanation and a slower pace at times would have been helpful. Also a bit more explanation of the spacing in command lines would have been nice. She often typed commands without explaining why or how to place flags., the need to space everything correctly.

By Daniel P

Aug 4, 2018

Too many things were glossed over very quickly. There were many topics where there were multiple solutions to an issue and one or two options were given but more were suggested by the instructor saying " there are other ways but we'll talk about them in a later course" only for them never to be brought up again. Very heavy preference was given to explaining topics in Windows PowerShell, and granted most companies do rely on them more than Linux or macOS machines but to spend 90% of the time on Windows and then get the "it works the same way on Linux" and macOS ignored I find dismissive. With more companies switching away from Windows based IT due to higher IT support costs, I find it a bit narrow minded to take this approach. I still do find the course informative and am glad to be apart of the program.

By Nathaniel S

Sep 12, 2019

I really had a lot of difficulty with the labs especially the last linux lab in the course. I'm not sure if it's just that I am new to using command line or if they are actually not very instructional, although I have read about others in the forum having trouble with them. All in all even though I was having trouble with them it made me work in the CLI more so maybe it's good? I did end up passing. It however was not an enjoyable experience and made me dislike using linux CLI so I think that should be looked at because I do think the unpleasantness came from the labs and the instructions not from using linux. I get that the last lab was meant for us to figure it out on our own but I think it could use more guidance.

By Salvador D

Nov 20, 2020

However helpful and interesting, there are many gaps here and there, but even more worrying is its structure, which in some point things seem to be all over the place, taking you from the obvious to rather complex things without any warning or even getting you off guard, specially if, like myself, you are totally new to many of the modern concepts of computing. The course should, on my humble opinion, keep this in mind, and try to take beginners "by the hand", at least for the most basic and important concepts, so that they get a strong basics foundation from where they can start building on and expand their new knowledge...

By Wayne B

Jun 27, 2018

While I do like challenges and this course definitely presented one, I felt as though more detailed instructions and/or interactive labs instead of the usual quiz would help people gain a much better understanding. Supplemental readings on the various command lines in PowerShell and Linux can be overwhelming and I know many people struggled with the final tests. I am hopeful that the course administrators will someday utilize the virtual machines more so that you can effectively practice alongside what is being presented to you in the videos. Overall, I'm glad I was able to make it through with persistence!