Learner Reviews & Feedback for Leading Healthcare Quality and Safety by The George Washington University

Really feel proud be a part of such an enlightening course, didn't expect to gain so much initially but it's commendable to see how instructors framed the much less discussed topic in simplest way possible. It holds importance especially for someone like me coming from a region where we lack this culture of quality and safety, and a setting where accountability is questioned. Thanks a lot !!

This course attended to my needs to have a comprehensive overview of the process of developing a quality health care environment where I work. It accomplished that task and spurred further studies, purchasing books and pursuing other courses that will provide more detail an knowledge necessary to apply the concepts and ideas successfully.

Thank you! GWU and Coursera!

It was wonderful learning experience. It started from science of safety to leadership in the healthcare. Concepts of Just Culture, Culture of Safety and Quality, Leadership in Healthcare, Change Models, PDSA Model and other tool and processes for Quality Improvements are excellently explained by the instructors. Glad that i chose this course.

The course is very informative and useful. Nowadays, changes are inevitable. How to manage a change successfully is thoroughly learned. The role of leadership lies in all level of staff. It is worth learning course absolutely.

O conteúdo do curso é interessante, mas introdutório. Os professores falam bem, mas as aulas não são tão didáticas em explicar os conceitos. Contudo, é uma boa pedida para se iniciar nesse mundo da qualidade!

This course gave me confidence and knowledge to apply the same in the healthcare system to improve the quality and safety of the patient as well as to the growth of an organization to achieve its goals.

So much to digest, thanks for the hardwork in summarising a good content that would requires much of additional readings and understanding too. But the main essence are all addressed.

Thank you for this program. Both instructors were very engaging and offered a wealth of information. I gave it 4 stars only because some links in the required reading had expired.

Firstly, I would like to thank you for the course. My suggestion is to ask lecturers not to read from the slide because it distracts students and makes them less involved.

very insightful but the quizzes were hard to be reflected on since there is no feedback was given except week 1 quiz.

Although I am at the beginning of the road, I learned more or less about the health system quality. Thank you.

I would recommend this course also as a suggestion they should include current publications and videos.

Very effective course for those who have high interest in Healthcare Quality and Safety improvement.

It is very good for any one to pave the way for quality, and know the structure of quality.

A good course to have in depth knowledge of quality and safety required in healthcare.

very useful and informative course for the learnaer in Healthcare quality and safety

Excellent course very informative and well organized

creates eager to learn more and more in health care

Very helpful thank you

i love this course

very useful course

Excellent

Plus: Complete overlooking, Good introduction to useful concepts, Emphasis on culture, not just QI techniques

Minus: Supportive resources not suited (e.g. lean manufacturing), time to dedicate to supportive resources largely underestimated, many typos (poor quality control!), even in the quizzes (e.g. question 7 in module 5)

Effective for a larger overview. It would have been helpful to learn more by health care setting types (ex. ambulatory/outpatient).