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Learner Reviews & Feedback for Six Sigma Tools for Define and Measure by University System of Georgia

2,231 ratings

About the Course

This course is for you if you are looking to learn more about Six Sigma or refresh your knowledge of the basic components of Six Sigma and Lean. Six Sigma skills are widely sought by employers both nationally and internationally. These skills have been proven to help improve business processes and performance. This course will cover the Define phase and introduce you to the Measure phase of the DMAIC (Define, Measure, Analyze, Improve, and Control) process. You will learn about Six Sigma project development and implementation, you will become familiar with project management tools, you will be introduced to statistics and understand its significance to Six Sigma, and finally you will learn about data collection and its importance to an organization. Every module will include readings, videos, and a quiz to help make sure you understand the material and concepts that are studied. You will also have the opportunity to participate in peer review exercises to give you the opportunity to apply the material to your daily life. Our applied curriculum is built around the latest handbook The Certified Six Sigma Handbook (2nd edition) and students will develop /learn the fundamentals of Six Sigma. Registration includes online access to course content, projects, and resources but does not include the companion text The Certified Six Sigma Handbook (2nd edition). The companion text is not required to complete the assignments. However, the text is a recognized handbook used by professionals in the field. Also, it is a highly recommended text for those wishing to move forward in Six Sigma and eventually gain certification from professional agencies such as American Society for Quality (ASQ)....

Top reviews


Jun 11, 2020

Quick and efficient presentation of material with good surface-level rules of thumb that should serve the majority of people in the majority of instances. This is very effectively delivered.


Sep 17, 2017

Whilst teaching conventional statistics this course showed how to utilise them from the sigma viewpoint which provided useful additional perspectives that I can take to my job now.

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Jun 16, 2020


By Masooth A

Jul 13, 2019



Dec 25, 2018


By Azuka O

Jan 25, 2018


By Lim H S

May 23, 2020


By Hitesh P

Jun 28, 2021

By Christian T

Jan 6, 2021


By Paulo V C

Dec 30, 2020


By Blodwin D J

Aug 14, 2019


By Saeed A B

May 7, 2019


By Jeffrey W

Oct 4, 2018


By Ranganathan K

Jul 24, 2018


By Allen J M A

Jan 16, 2018

The course is a practical way to make yourself familiar with the different terminologies and jargon used in Six Sigma. However, the course lacks sufficient reading materials such as external links or downloadable pdf's to let the students learn even more. Some of the modules also lack interaction with the students as the video presentation seemed to be a mere powerpoint presentation. It would be nice to increase interaction with students to increase the likelihood of learning.

By Alberto G

Apr 21, 2021

The course comprises well the principles of project management and estatistics in order to define and measure a problem. It would have been great to include practical examples, especially what concerns the data collection and sampling plans. Some questions os the graded quizes cannot be found on the suggested book or the course material.

By Daryl Q S

May 20, 2022

The course was created in such a way that it was easily grasped and understood and was presented in such a way that even the technical topics requiring computations, use of formulas and analysis were simplified enough to be absorbed even for an untrained learner.

By Kunal C

Oct 4, 2019

The course was good and gave me an overview of statistics, project management, and data collection. It would have been great if the data to be read is made a little bit easy to understand for technical background students.

By S. A A

Sep 25, 2020

A good course. Puts much prior learning into the Six Sigma context. However, there are a few typos/errors in the text that are confusing and some of the quiz questions should be re-worded for clarity.

By Ruchita J

May 30, 2020

The course is well-designed to cover the topics of define and measure such as project development and management and basic statistics. The course instructors make the material easy to understand.

By Carlos A

Apr 5, 2020

The biggest problem of this course is that the textbook material isn't available to the students, and has a very high cost, making it hard to obtain to most of Coursera community.

By Fernando C

Aug 1, 2020

they have to improve the presentations and the ways they teach, some of them are only facilitating information not teaching, however I really enjoyed week 3, good professor!

By Federico

Aug 30, 2020

Useful and interesting topics, well explained and structured. I give four stars because I would have liked a higher level of insight and some additional practical example.

By Nicolas E V G

Oct 9, 2020

Although statistics are not the focus of study, That part could be a little longer and detailed so people that is not accustomed to numbers could reinforce weak points


Jun 17, 2020

The videos of week 4 had audio sync problems. Gave a hard time understanding data collection techniques. Otherwise, the course content was up to the mark more or less.

By Samantha J S P

Apr 5, 2021

The course is good, the topics are good, understandable and easy to learn. But there is a huge problem with the Spanish Subtitles and sometimes it confuse you a lot.

By Alekya G

Jan 12, 2020

Book reading is bit difficult to common people, Referred is too expensive. If course provide the material i am one of the happiest person in this course students