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Learner Reviews & Feedback for Improving Communication Skills by University of Pennsylvania

4.7
stars
1,486 ratings
•
389 reviews

About the Course

Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life....

Top reviews

SP
Sep 9, 2020

An absolutely wonderful course on communication skills. Its a course every professional should take as it teaches the very basics of communication that we all should incorporate and practice everyday.

MG
Mar 11, 2020

This course surpassed my expectation. I can not only apply what I have learned in my professional life but also can help me to improve some personal aspects, like communication with my family members.

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376 - 382 of 382 Reviews for Improving Communication Skills

By Piyathida C

•
Apr 22, 2020

Useful and helpful for my career.

By Mahmudul H

•
May 1, 2018

Good

By ASHISH P

•
Jun 5, 2018

G

By Sai K S

•
May 1, 2020

A bad course, nothing much was taught at all in this course. It was just talking and one-way interaction was completely boring. Please dont take it.

By Alex G

•
May 26, 2020

Lectures are a bit of a letdown after the Success course. Quizzes are also quite picky seemingly for the sake of being picky.

By James O

•
Aug 18, 2017

Some bright spots but no deep exercises to drive home the learning

By DANIELE G

•
May 4, 2020

Only week 4 contains topics about Communication...

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