Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
This course is part of the Achieving Personal and Professional Success Specialization
Offered By


About this Course
Skills you will gain
- goal setting
- Communication
- Negotiation
- Deception
Offered by
Syllabus - What you will learn from this course
Cooperation, Competition, and Comparisons
Trust
Deception
Effective Communication
Reviews
- 5 stars75.34%
- 4 stars19.03%
- 3 stars3.61%
- 2 stars1.22%
- 1 star0.77%
TOP REVIEWS FROM IMPROVING COMMUNICATION SKILLS
I liked so much this course. The examples were so good to connect the concept and the real scenarios. Soft skill are so important and I'll use it to increase my communication with my colleagues.
Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.
The material was well organized and I learned important skills that I am taking away from this course. The examples provided through the lectures were extremely helpful, too. Great course!
I loved the course, its is simple clear and share a critical view on how we can communicate.
The examples and teaching helped in understanding and diagnosis of each problem in communication.
About the Achieving Personal and Professional Success Specialization

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