About this Course

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Learner Career Outcomes

50%

started a new career after completing these courses

32%

got a tangible career benefit from this course

15%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 10 hours to complete
English
Subtitles: English, Chinese (Traditional), Chinese (Simplified)

Skills you will gain

goal settingCommunicationNegotiationDeception

Learner Career Outcomes

50%

started a new career after completing these courses

32%

got a tangible career benefit from this course

15%

got a pay increase or promotion
Shareable Certificate
Earn a Certificate upon completion
100% online
Start instantly and learn at your own schedule.
Flexible deadlines
Reset deadlines in accordance to your schedule.
Beginner Level
Approx. 10 hours to complete
English
Subtitles: English, Chinese (Traditional), Chinese (Simplified)

Offered by

University of Pennsylvania logo

University of Pennsylvania

Syllabus - What you will learn from this course

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Week
1

Week 1

2 hours to complete

Cooperation, Competition, and Comparisons

2 hours to complete
8 videos (Total 54 min), 1 reading, 2 quizzes
8 videos
The Thin Line Between Cooperation and Competition7m
The Three Principles of Cooperation and Competition3m
The Mechanics of Comparisons8m
The Misery of Upward Comparisons11m
Comparisons and Motivation6m
Comparisons and Cheating6m
Comparisons: Finding Your Balance9m
1 reading
Module 1 Slides10m
2 practice exercises
Module 1 Practice Quiz30m
Module 1 Quiz: Comparisons, Cooperation, and Competition30m
Week
2

Week 2

2 hours to complete

Trust

2 hours to complete
7 videos (Total 55 min), 1 reading, 2 quizzes
7 videos
Building Trust: Vulnerability5m
Building Trust: Rapport, Warmth, & Equality9m
Building Trust: Interdependence, Common Goals, & Common Enemies4m
Building Trust: Communication and Institutions6m
Signaling and Trust7m
Trust, Emotion, and Limited Feedback9m
1 reading
Module 2 Slides10m
2 practice exercises
Module 2 Practice Quiz30m
Module 2 Quiz: Building Trust and Cooperation30m
Week
3

Week 3

2 hours to complete

Deception

2 hours to complete
9 videos (Total 66 min), 1 reading, 2 quizzes
9 videos
The Challenge of Lie Detection4m
Cues to Detect Deception9m
Matching the Content and Context9m
Practical Steps8m
Nature of Violations8m
Learning from Bad Apologies7m
The Apology Formula6m
Preparing the Apology5m
1 reading
Module 3 Slides10m
2 practice exercises
Module 3 Practice Quiz30m
Module 3 Quiz: Deception and Apologies30m
Week
4

Week 4

3 hours to complete

Effective Communication

3 hours to complete
13 videos (Total 88 min), 2 readings, 2 quizzes
13 videos
Make Messages Memorable7m
Asking Questions3m
A Deeper Look at Questions10m
Active Listening5m
Nonverbal Communication7m
Communication Media7m
Threats14m
The Benefits of Goals4m
Goal Setting Pitfalls11m
Making the Most of Goal Setting4m
Crossing the Finish Line6m
Course Conclusion1m
2 readings
Module 4 Slides10m
Survey for those who have finished the Specialization10m
2 practice exercises
Module 4 Practice Quiz30m
Module 4 Quiz: Effective Communication and Strategies30m

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About the Achieving Personal and Professional Success Specialization

Based on four of the most popular courses taught at the Wharton School, Achieving Personal and Professional Success is designed to introduce the tools and techniques for defining and achieving success at home and at work. You'll learn how to find your passion and core values, how to apply these values to your own life, how to work well with others, how to communicate effectively, how to set goals, how to use influence to achieve these goals, and even how to say you are sorry. Through exercises, self-diagnostic surveys, quizzes, and many case studies, you'll discover how to define not only what you want, but also the best way to get it. While many business courses cover topics related to successful organizational practices, these courses provide key insights into successful personal practices, whether you are in the office or in your home. We all bring ourselves to work every day, and these courses will help you be your best self wherever you are....
Achieving Personal and Professional Success

Frequently Asked Questions

  • Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:

    • The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
    • The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

  • If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.

  • Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.

  • This Course doesn't carry university credit, but some universities may choose to accept Course Certificates for credit. Check with your institution to learn more. Online Degrees and Mastertrack™ Certificates on Coursera provide the opportunity to earn university credit.

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