Learn how to communicate more effectively at work and achieve your goals. Taught by award-winning Wharton professor and best-selling author Maurice Schweitzer, Improving Communications Skills is an essential course designed to give you both the tools you need to improve your communication skills, and the most successful strategies for using them to your advantage. You'll learn how to discover if someone is lying (and how to react if they are), how to develop trust, the best method of communication for negotiation, and how to apologize. You'll also learn when to cooperate and when to compete, how to create persuasive messages, ask thoughtful questions, engage in active listening, and choose the right medium (face-to-face conversation, video conference, phone call, or email) for your messages. By the end of the course, you'll be able to understand what others want, respond strategically to their wants and needs, craft convincing and clear messages, and develop the critical communication skills you need to get ahead in business and in life.
This course is part of the Achieving Personal and Professional Success Specialization
About this Course
Skills you will gain
- goal setting
Syllabus - What you will learn from this course
Cooperation, Competition, and Comparisons
- 5 stars75.33%
- 4 stars19.04%
- 3 stars3.61%
- 2 stars1.22%
- 1 star0.77%
TOP REVIEWS FROM IMPROVING COMMUNICATION SKILLS
well-curated course, focussed on quality perspective rather than too much of information, crisp concise and delivered in the most effective manner. Thank you for the course.
I did really enjoy the course. I gave a different perspective on situations and personal behaviour. The approach was very effective and the knowledge sticks in your mind. Very good.
Great material, the professor does a great job explaining complex topics in a straightforward and plain way. You will get very insightful takeaways for your life and work afterwords.
Very interesting course, not just about the skills, also a lot theories behind the communications. Professor also gave a lot interesting example to help you to understand the theories.
About the Achieving Personal and Professional Success Specialization
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