IBM

Developing Interpersonal Skills

82,593 already enrolled

Gain insight into a topic and learn the fundamentals.
4.7

(997 reviews)

Beginner level

Recommended experience

Flexible schedule
Approx. 3 hours
Learn at your own pace
98%
Most learners liked this course
Gain insight into a topic and learn the fundamentals.
4.7

(997 reviews)

Beginner level

Recommended experience

Flexible schedule
Approx. 3 hours
Learn at your own pace
98%
Most learners liked this course

What you'll learn

  • Identify and analyze different communication styles and understand their strengths and weaknesses

  • Demonstrate active listening skills and questioning styles to explore issues and enhance understanding

  • Identify conflict response styles; approach and effectively mediate workplace conflicts

  • Determine ways to build and maintain trust and increase your influence and eminence in the workplace

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

8 quizzes

Taught in English

See how employees at top companies are mastering in-demand skills

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Build your subject-matter expertise

This course is part of the People and Soft Skills for Professional and Personal Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
  • Learn new concepts from industry experts
  • Gain a foundational understanding of a subject or tool
  • Develop job-relevant skills with hands-on projects
  • Earn a shareable career certificate
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Earn a career certificate

Add this credential to your LinkedIn profile, resume, or CV

Share it on social media and in your performance review

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There is 1 module in this course

Interpersonal Skills are skills you use every day to communicate and interact with others. They enable you to interact positively and work effectively with others. The Interpersonal Skills course will help you develop skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.

What's included

24 videos27 readings8 quizzes

Instructor

Instructor ratings
4.7 (246 ratings)
IBM Skills Network Team
IBM
57 Courses974,336 learners

Offered by

IBM

Recommended if you're interested in Personal Development

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Learner reviews

Showing 3 of 997

4.7

997 reviews

  • 5 stars

    77.19%

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    19.26%

  • 3 stars

    2.46%

  • 2 stars

    0.57%

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    0.50%

F
5

Reviewed on Jun 22, 2023

BO
5

Reviewed on Jun 19, 2023

FQ
5

Reviewed on Jul 18, 2024

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Frequently asked questions