In order to have a successful professional life, you have to be able to communicate with the people you work with. You have to be able to communicate with co-workers in a way that establishes respect and influence.
Developing Interpersonal Skills
Developing Interpersonal Skills
This course is part of People and Soft Skills for Professional and Personal Success Specialization
Instructor: IBM Skills Network Team
153,916 already enrolled
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Gain insight into a topic and learn the fundamentals.
4.7
(2,333 reviews)
Beginner level
Recommended experience
Flexible schedule
Approx. 3 hours
Learn at your own pace
98%
Most learners liked this course
What you'll learn
Identify and analyze different communication styles and understand their strengths and weaknesses
Demonstrate active listening skills and questioning styles to explore issues and enhance understanding
Identify conflict response styles; approach and effectively mediate workplace conflicts
Determine ways to build and maintain trust and increase your influence and eminence in the workplace
Skills you'll gain
Details to know
Shareable certificate
Add to your LinkedIn profile
Assessments
8 assignments
Taught in English
See how employees at top companies are mastering in-demand skills
Build your subject-matter expertise
This course is part of the People and Soft Skills for Professional and Personal Success Specialization
When you enroll in this course, you'll also be enrolled in this Specialization.
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Share it on social media and in your performance review
There is 1 module in this course
Interpersonal Skills are skills you use every day to communicate and interact with others. They enable you to interact positively and work effectively with others. The Interpersonal Skills course will help you develop skills and behaviors required to become an effective communicator, make a lasting impact, and deal with challenges in a controlled and focused manner.
What's included
24 videos27 readings8 assignments
Instructor
Instructor ratings
4.7 (417 ratings)Offered by
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Packt
University of Pennsylvania
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Learner reviews
4.7
2,333 reviews
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2.09%
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Showing 3 of 2333
HN
5
Reviewed on Jul 25, 2023
very good course for the people who has to deal with people and put things into methodology and systematic and can measure the effectiveness
N
5
Reviewed on Sep 24, 2023
This was a very enlightening course which solves work related conflicts and how to manage interpersonal relationships especially in a professional environment
BO
5
Reviewed on Jun 19, 2023
This is an excellent course. It opened my eyes to critical takeaways to improve my communication with others.
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Frequently asked questions
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
More questions
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