Learner Reviews & Feedback for Customer Analytics by University of Pennsylvania

Very good foundational course on customer analytics. It would be helpful to add data crunching exercise to have practical experience on analytics from actual data .

very high level and entry information. useful for overall entry into customer analytics but would like deeper dive into CLV and probabilistic predictive modelling.

The course was great but was very high level. I wish there were more examples and also course work to try creating regression charts and predictive analytics.

A good overview of marketing analytics. But its too vague and it doesn't demonstrate the how-to conduct analysis on the data to predict the future outcome.

Very basic course and assignments were not rigorous. I was expecting an assignment where I would have been expected to calculate CLV or predict an outcome.

pretty easy materials.

was a bit frustrated because questions on the tests did not seem to come from the material covered for a few of the test questions.

Very high level intro to marketing analytics concepts. All about what you can do with it and little about how to do it. Better course for non-analysts.

The course content was insightful but I was expecting to get more hands-on experience and practical applications of the theories taught in the course.

The course was very complete, but the information needs updating, some of the data that was shown (mobile phone users, for example) is outdated.

The sound is bad, and the quiz is confusing, doesn't really match with what the teachers actually talked about, matched maybe with just the PPT

I haven't got much out of probabilistic model. the content provided needs to have better reading materiel for deeper grasping. Thank you.

to my opinion it's too basic, was really nothing new to learn. And i also felt that the course is outdated, it's like from early 2000th...

Would have been great to have real life examples outside a typical convenience store and retail with real life tool in real life cases.

Good course for marketing people who are new to customer analytics. More concepts and models would be great for this course objective.

Interesting hints, inspiring professors, lacks formal explanations and exercises, a little too verbose. Longer would have been better.

Its good but not interesting. The speaker's and data does not match a little. But Im looking forward to start operation analytics.

All the presenters were excellent, but the content was somewhat of complicated or to me in blur. I wanted more concrete examples.

A lot of the content is pretty basic. I was expecting something a little more in depth. There weren't even any problem sets.

Not a deep dive into the customer analytics but got to know the basics which will help us to work with an academic project.

Some quiz questions are a bit vague and subjective. And some just seem to have incorrect answers (I could be wrong though)

Not much content is covered. Course is quite short and doesn't teach much. Atleast should have given more study materials.

I was a bit underwhelmed by the course. It had lot of lectures and theories but limited case studies / and no exercises.

Most of the content in very basics of economics and analytics. Week 3 has good information but again it is all theory.

This course is very helpful for to who want to start from a basic level. In some videos, The voice is not audible.

It has good content but there should be more practical ways or a live project to explain the things and techniques