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Learner Reviews & Feedback for Managing Social and Human Capital by University of Pennsylvania

4.6
stars
2,423 ratings

About the Course

People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization....

Top reviews

DM

Oct 19, 2018

Excellent Course. Understanding human behavior is one of the most difficult challenges in an organization. This course describes the challenges well and offers approaches to tackling those challenges.

CE

Jan 12, 2022

Really enjoyed the cases studies throught the weeks and well having the pdfs for taking notes. The final notes on management and decision making will be on my note list for work reflection for sure.

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376 - 400 of 413 Reviews for Managing Social and Human Capital

By Miguel R

Jun 19, 2018

I liked the first teacher. The second one, not so much. His slides were too information heavy and he just blazed through it without alluding to it. I know WE, the students, have the pause button. But come on, use your technology (example: the accounting professor Brain Bushee puts a little pause sign and lags a little before continuing).

By Waffa N

Apr 25, 2020

I have learn some interesting point. However, coming from a Psychology background, I've heard about a lot of what is mentioned in this course. The professors could be a little more engaging since a lot of subjects don't seem interesting and some examples are useless and not efficient.

By Vanessa A D S M

Sep 7, 2019

The overall course was informative however when talking about the cases/examples it became tedious and made the distraction more prevalent. It would be interesting to see if there can be a change in the structure of the course making it more dynamic/interactive for the learner.

By Aubrey B

May 8, 2018

The course was informative but shallow. I was hoping for a more in-depth review of the topics, and I felt that time was wasted on the professors' lengthy and mostly-irrelevant anecdotes that were hard to follow and harder to pull meaningful information out of.

By Trent B

Sep 2, 2017

You talked about Taylor without touching on Gilbreth. Both laid the foundation for our understanding of manufacturing and processes. Also, include a social capital portion on trust and managing that with public, customer and within the enterprise.

By Andrew B

Apr 18, 2019

The quality of this course compared to others in the Business Foundations specialization was disappointing. I did not feel that the professors took the same amount of time to create helpful visuals and presentations as they did in previous courses.

By Srimathi C

Aug 13, 2020

Professor Capelli was really amazing. He took the natural flow of explaining the subject slowly with pauses and expressions while Professor Mike's explanations were really hard to follow, dry and was hard to focus.

By Craig M

Feb 8, 2021

This was the most confusing, least clear of the courses so far. Professor Useem was especially difficult to follow. I'm quite sure he understands the material; but he did not present it in a cogent manner.

By Andreas K

May 24, 2018

A nice course with important concepts pointing out the importance of the subject Human and Social capital. On the other hand it scrapes only on the surface of this important area for a manager.

By Federico B

Dec 6, 2017

First two weeks were super interesting; the second two seemed a little "dispersive", lots of time focused on the details of the examples but not enough explaining on the core messages.

By Keiran H

Apr 16, 2020

Very much an introductory course with fairly slim content supported by a lot of examples. This felt a lot less substantial than the Intro to Marketing course in this specialisation.

By Amy T Z

Feb 13, 2020

I was hoping this course would go deeper into psychological managing. This course seems better suited to just learning the architecture of the building departments.

By Jonah R

Jul 1, 2020

Case studies were good but it was otherwise a very theoretical course and didn't often feel like it could be boiled down to everyday application.

By alessandro v

Dec 1, 2021

Long story telling with some case studies from real business world. Not so well and clearly structured in my view for long lasting takeaways.

By Rahul S

Jun 23, 2020

The notes from Mike were not very interactive. ALso the flow of Mike's presentation was not captivating

By Sandra C

May 21, 2021

While information from one teacher was easy to understand, the other was a bit harder to figure out.

By Roman P

Jan 20, 2018

Great introduction. A bit more depth and breadth (ie. 8 week course) would be terrific!

By Gusen Y

Jan 19, 2018

Way too easy and general...I wanna learn more from the instructors.

By Gil R

Dec 19, 2016

I think more examples would have been better for the class.

By Terika R

Oct 25, 2022

Difficult to pay attention to all of the verbal lectures

By Balazs M

Aug 4, 2017

Thought provoking albeit at times vague and dragged out.

By Jordan X R

Mar 24, 2020

It started off strong but lost momentum.

By Kyle N

Sep 22, 2019

Could be a bit more interesting

By Marc T

Dec 19, 2019

Content is too anecdotal.

By Nolan S

Jul 13, 2020

Boring!