Al Amin account profile

Lead strategic planning and execution to drive business growth and profitability. Oversee all operations, including marketing campaigns, website design projects, and client management. Develop and maintain relationships with key stakeholders, clients, and partners. Ensure compliance with regulatory requirements and industry standards. Drive innovation and continuous improvement initiatives. Achieve company goals and objectives while maintaining a high level of customer satisfaction.

Property Management: Oversaw 31 listings, ensuring cleanliness and comfort. Guest Communication: Provided clear information and addressed inquiries promptly. Hospitality Services: Delivered personalized experiences and local recommendations. Booking & Finance: Managed bookings, pricing, transactions, and records. Feedback Management: Actively addressed guest feedback for high ratings. Compliance & Safety: Ensured adherence to regulations and safety standards.

Reservation Management: Handled bookings via phone, email, and online, ensuring accuracy. Customer Service: Provided detailed assistance and information to guests. Sales & Promotion: Implemented digital marketing strategies and contributed to campaigns. Digital Engagement: Managed online systems and responded to reviews. Collaboration: Worked with the sales team, gaining digital marketing skills. Revenue Optimization: Assisted in revenue management strategies and trend analysis.