Chevron Left
Back to Negotiation skills: Negotiate and resolve conflict

Learner Reviews & Feedback for Negotiation skills: Negotiate and resolve conflict by Macquarie University

4.7
stars
793 ratings

About the Course

Modern organisations are characterised by increasingly higher levels of uncertainty, complexity and diversity. In our current globalised work environment, how can you manage the power and politics that persistently influence organisational decision-making? Being savvy about organisational politics and having the nous to negotiate and resolve conflict is a critical capability for managers at all levels. This course will develop your negotiation and conflict resolution skills – crucial to becoming a positive influence in your organisation. Via structured learning activities (video lectures, quizzes, discussion prompts and written assessments) you will conceptualise and measure power and politics; analyse and develop strategies for influencing stakeholders; and learn how to act with integrity and purpose when ‘playing politics’....

Top reviews

HS

Apr 6, 2024

I'm an university student. I would like to take this opportunity to thank the lecturer, University and Coursera. This course is amazing.

LC

Dec 2, 2020

This course was very insightful and gave me insights on how to handle conflict and negations in my personal life as well as in business.

Filter by:

201 - 216 of 216 Reviews for Negotiation skills: Negotiate and resolve conflict

By Papu C

•

Oct 25, 2025

Great Experience

By Karen J B T

•

Nov 29, 2024

BUENAS ACTIVIDAD

By Lohith D

•

Sep 9, 2020

its very useful

By Arwin A B

•

Jun 29, 2022

good material

By Olga P R B

•

Nov 27, 2023

interesting

By Anish C

•

Oct 31, 2025

Great

By YASSER K M A B

•

Jan 5, 2023

good

By sharana b s m

•

Nov 10, 2022

good

By SALMA M H A S M H A

•

Aug 27, 2022

شكرا

By E K A P J

•

Sep 30, 2020

good

By Mohaned H R

•

Apr 14, 2020

Thanks for every one for making this training a useful and fruitful one, it will be great if you endorse practicing scenes for negotiation & resolve conflict. Thhank you

By DEVYANSHU V

•

May 23, 2020

by doing this course i can clearly understand that negotiation skill is a compound of communication and emotional skills.

By Melgina K

•

Apr 8, 2021

I think each lesson would benefit from real life examples of negotiations and their outcomes.

By Fred V

•

Oct 28, 2020

Not much to learn in there. Some self-serving advocating for using mediators in conflict.

By Elena E

•

Oct 27, 2022

Deceiving. The theory is explained superficially, very few exemples or case studies.

By Ilia S

•

Jul 22, 2021

Not so complex, less of theory, lack of system