This course explores how to create and administer policies and procedures for an organization. You will evaluate the values and attitudes between the workforce and employees. You will learn performance methods for all levels of employees.



Employee Relations
This course is part of HRCI Human Resource Associate Professional Certificate


Instructors: Brad Boyson
Access provided by EQI
31,314 already enrolled
(301 reviews)
Recommended experience
What you'll learn
- Explain performance management concepts for all levels of employees 
- Outline organizational design principles and strategies for effectiveness 
- Evaluate policies for the workforce and employees of an organization 
Skills you'll gain
- Business Ethics
- Policy Development
- Employee Engagement
- Conflict Management
- Human Resource Strategy
- Employee Performance Management
- Communication Strategies
- Performance Appraisal
- Human Resource Policies
- Business Continuity
- Staff Management
- Diversity and Inclusion
- Organizational Structure
- Employee Relations
- Performance Management
- Organizational Effectiveness
Details to know

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There are 4 modules in this course
This week, you will learn about the talent acquisition process, including how to create mission, vision, values, and core competencies for an organization. You will also learn about company ethics, the company handbook, and employee communication.
What's included
17 videos5 readings6 assignments4 discussion prompts
This week, you will learn about employee engagement by creating an inclusive culture, adding inclusion initiatives, and evaluating employee engagement.
What's included
16 videos2 readings5 assignments1 peer review2 discussion prompts
Throughout this week, you will learn about performance management in an organization. You'll learn about various performance appraisal methods, along with workplace discipline termination. Finally, you will learn how to handle workplace conflict in a variety of forms.
What's included
28 videos6 readings7 assignments1 discussion prompt
This week, you will learn about the aspects of business continuity. You'll learn about the role of HR in an organization, including strategic planning and company leadership. You will also learn about various organizational structures and record keeping. To conclude the week, you will get support to identity the next steps in building your career.
What's included
18 videos6 readings5 assignments3 discussion prompts
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301 reviews
- 5 stars84.71% 
- 4 stars12.29% 
- 3 stars0.99% 
- 2 stars0.33% 
- 1 star1.66% 
Showing 3 of 301
Reviewed on Jul 19, 2024
Thank you for this rare opportunity to experience such a wonderful course, more power
Reviewed on Nov 1, 2023
This is great for those aspiring or planning to get to hr.
Reviewed on Mar 13, 2025
Very informative. I will be reviewing this subject more
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