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Learner Reviews & Feedback for Satisfaction Guaranteed: Develop Customer Loyalty Online by Google

4.8
stars
5,965 ratings

About the Course

You made it! Satisfaction Guaranteed: Develop Customer Loyalty Online is the seventh course in the Google Digital Marketing & E-commerce Certificate. In this course, you’ll explore strategies for building customer loyalty in e-commerce. You’ll also explore specific tools to develop and maintain client relationships. At the end of the course you’ll work through a scenario that demonstrates your ability to deliver a successful e-commerce strategy. Finally, you’ll wrap up the course by building professional development skills. We encourage you to complete courses 1–6 before beginning this course because they provide the foundation necessary to complete the activities at the end of this course. Google employees who currently work in the field will guide you, providing hands-on activities and examples that simulate common digital marketing and e-commerce tasks while showing you some of the best tools and resources used on the job. Learners who complete the eight courses in this program will be prepared to apply for entry-level jobs in digital marketing and e-commerce. No previous experience is necessary. By the end of this course, you will be able to do the following: - Identify common strategies for building customer loyalty in e-commerce - Understand how to successfully manage client relationships and measure satisfaction - Monitor an e-commerce store’s performance - Update an e-commerce store based on data - Complete a portfolio scenario to prepare for job interviews - Learn AI skills from Google experts to help complete marketing tasks...

Top reviews

JW

Apr 14, 2023

Not only did we learn essential marketing information, but this course contained job hunting tips that I think everyone should learn. I'm really glad they were included here.

BH

Sep 13, 2025

This course is exactly the right thing. It teaches the most applicable, real world knowledge and skills needed in accurate timing with current trends and technologies.

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By Phạm N T T

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Mar 16, 2024

GOOD

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Jan 17, 2024

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By Badzlina A

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Dec 31, 2023

good

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Dec 27, 2023

nice

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Dec 13, 2023

GOOD

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Nov 26, 2023

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Nov 24, 2023

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Nov 16, 2023

good

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Oct 29, 2023

cool

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Sep 25, 2023

nice

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Sep 12, 2023

best

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Aug 26, 2023

good

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Aug 26, 2023

Good

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May 29, 2023

good

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May 3, 2023

Good

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Apr 28, 2023

Good

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Mar 25, 2023

nice

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Feb 9, 2023

GOOD

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Jan 16, 2023

nice

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Dec 10, 2022

nice

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Nov 21, 2022

good

By Abdulrahman A

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Aug 27, 2022

reat

By Arief A

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Dec 28, 2025

sip

By Joao L P F

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Sep 26, 2025

bom