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Learner Reviews & Feedback for Improve Business Performance with Google Forms by Coursera Project Network

4.7
stars
559 ratings

About the Course

By the end of this project, you will create and execute a customer satisfaction survey using Google Forms, and then analyze the form responses. Creating your survey will depend on what your company wants to analyze. Are customers satisfied with the products offered? Or, are customers satisfied with the services offered? You have the option of deciding the specifics of the survey based on your company’s needs. In this course, you will create a survey to determine if customers are satisfied with the services of an appliance repair company. Once you have created and collected your survey responses, you will analyze the results using graphs provided by the Google form. Graphs are a great visual tool that allows you to quickly see different trends occurring within your business, instead of having to shuffle through pages of a report. In this project, your graph will visually show you customer satisfaction ratings. Creating a survey gives you the ability to review customer feedback, and allows you to more accurately adjust your business practices to fit the needs of your customers. Doing so will help your company improve products and/or services for increased customer satisfaction, and in the long run, increase your business’s bottom line. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....

Top reviews

VD

Jun 12, 2020

Course is good but expected brief explanation with more examples

PA

Jun 23, 2020

Everything was belaboured by the coach. I am truly grateful to you ma'am. Thank you so much for being such a great coach. I learned a lot in this course. Thank You

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51 - 75 of 103 Reviews for Improve Business Performance with Google Forms

By K N

•

Jun 14, 2020

Thanks a lot

By S k

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May 14, 2020

just awesome

By SHASHIKALA N

•

Nov 30, 2021

good course

By Manojvm g

•

Nov 30, 2021

GOOD COURSE

By Mr. T J P - M

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Jun 12, 2020

Good course

By Neeraj K

•

May 31, 2020

Nice course

By Partheepan

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Apr 25, 2020

Very Useful

By madhu a

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Apr 22, 2020

it was good

By NANDHA K V

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Jul 15, 2021

ITS AWSOME

By Maksim A

•

Aug 1, 2020

Very good!

By Mohammad J J M J J

•

Feb 2, 2022

Excellent

By Fatin F

•

Jan 19, 2021

Splendid!

By Dr. S H A

•

Jun 27, 2020

Inspiring

By Muhammad H S

•

Jun 20, 2020

Excellent

By Aanchal S

•

May 18, 2020

very nice

By ravikishore G

•

May 11, 2020

excellent

By Iffat J S

•

Jun 18, 2020

Amazing

By Shadab R

•

Jun 10, 2020

amazing

By shashank S j

•

Jun 27, 2020

......

By Bhavana K

•

Jun 24, 2020

Thanks

By Maria A T

•

Oct 29, 2020

Good!

By Rajan R G

•

Jul 21, 2020

.....

By YASH N S

•

Jun 2, 2020

Great

By PODUGU S C

•

Sep 30, 2020

Good

By KILAPARTHI S K

•

Jul 9, 2020

good