Customer Service Fundamentals
Completed by MARIA FERNANDA RODRIGUEZ
November 2, 2019
14 hours (approximately)
MARIA FERNANDA RODRIGUEZ's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Personal Attributes
- Category: Process Management
- Category: Communication
- Category: Customer Support
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Greeting Customers
- Category: Problem Solving
- Category: Help Desk Support
- Category: Customer Engagement
- Category: Customer Service
- Category: Customer and Client Support

