Customer Service Fundamentals
Completed by MARIA FERNANDA RODRIGUEZ
November 2, 2019
14 hours (approximately)
MARIA FERNANDA RODRIGUEZ's account is verified. Coursera certifies their successful completion of Customer Service Fundamentals
Skills you will gain
- Category: Customer and Client Support
- Category: Help Desk Support
- Category: Personal Attributes
- Category: Communication
- Category: Process Management
- Category: Customer Engagement
- Category: Telephone Skills
- Category: Technical Support and Services
- Category: Customer experience improvement
- Category: Greeting Customers
- Category: Problem Solving
- Category: Customer Service

