Who is this program for?

<text variant="body1">This program is for you: <text variant="body1">· If you want to start or switch to a career in the field of Project Management. <text variant="body1">· If you are interested in the field of project management, just beginning to work with project management tools.

What background knowledge is necessary?

You don’t need any background knowledge to take this Professional Certificate. Whether you’re just starting out or a professional in a relevant field, this program can be the right fit for you.

What is the main benefit of a Professional Certificate?

Whether you’re looking to start a new career or change your current one, Professional Certificates help you become job ready. Apply your new skills on hands-on projects that showcase your expertise to potential employers and earn a career credential to kickstart your new career.

What does a project manager do?

Project managers are skilled and organized professionals who equip their teams with the tools to succeed and evolve through projects. The role of the project manager professional includes planning, executing, monitoring, controlling, and closing projects. They play a critical role in ensuring that projects are completed on time, within scope, and within budget while meeting the desired goals and objectives.

What jobs can I get with project management skills?

<text variant="body1">Prepare for a career in the high-demand field of project management. The project management skills you learn in this program prepare you for an entry-level role as a project manager. This program also prepares you for a variety of entry-level roles that require goal-driven problem-solving and strategic planning. <text variant="body1">These roles include: <text variant="body1">· Project Manager <text variant="body1">· Program Manager <text variant="body1">· Product Manager <text variant="body1">· Change Manager <text variant="body1">· Operations Manager <text variant="body1">· IT Project Manager <text variant="body1">· Construction Project Manager <text variant="body1">· Engineering Project Manager

Will I be able to complete this course online?

This course is completely online. You can access your lessons, readings, and assignments anytime and anywhere via the web or your mobile device.

Do I need to take the courses in a specific order?

Yes. We highly recommend taking the courses of each certificate program in the order they are presented. The content in the courses builds on information from earlier courses. The final course contains a practice exam that assesses your knowledge of the content covered in the previous courses. As such, it makes the most sense to take the courses in the order they are presented.

How long does it take to complete the professional certificate?

It typically takes 4 months to complete the 9 courses. However, some learners may go through the content faster.

What will I be able to do upon completing the Professional Certificate?

<text variant="body1">When you complete this Professional Certificate, you’ll have an understanding of the fundamental concepts of project management and how they apply to an enterprise environment including: • Motivating people and teams through all phases of a successful project. • Using predictive, agile and hybrid approaches to determine which way of working is best for each project. • Highlighting the success of a project and its impact on overall strategic organizational goals. <text variant="body1">You’ll also be prepared to take the industry-recognized PMI® Authorized PMP® Exam, a global standard in project management certification.

When will I have access to the lectures and assignments?

To access the course materials, assignments and to earn a Certificate, you will need to purchase the Certificate experience when you enroll in a course. You can try a Free Trial instead, or apply for Financial Aid. The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.

What will I get if I subscribe to this Certificate?

When you enroll in the course, you get access to all of the courses in the Certificate, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile.

Process Groups and Processes in Project Management

This course is part of Microsoft Project Management: Build Job-Ready Skills Professional Certificate

Instructor: Microsoft

5,944 already enrolled

Included with

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4 modules

Gain insight into a topic and learn the fundamentals.

52 reviews

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

4 modules

Gain insight into a topic and learn the fundamentals.

52 reviews

Beginner level

Recommended experience

2 weeks to complete

at 10 hours a week

Flexible schedule

Learn at your own pace

What you'll learn

Learn to apply processes for planning and managing project communications effectively.
Acquire skills to ensure clear and effective communication within project teams and stakeholders.
Gain an understanding of processes for identifying and analyzing project risks, enabling proactive mitigation strategies.

Skills you'll gain

Details to know

Shareable certificate

Add to your LinkedIn profile

Assessments

23 assignments

Taught in English

91% of learners achieved a positive career outcome

See how employees at top companies are mastering in-demand skills

Learn more about Coursera for Business

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Build your Business Strategy expertise

This course is part of the Microsoft Project Management: Build Job-Ready Skills Professional Certificate

When you enroll in this course, you'll also be enrolled in this Professional Certificate.

Learn new concepts from industry experts
Gain a foundational understanding of a subject or tool
Develop job-relevant skills with hands-on projects
Earn a shareable career certificate from Microsoft

There are 4 modules in this course

In this course, you will apply the processes involved in planning and managing project communications, equipping you with the necessary skills to ensure effective communication within project teams and stakeholders. Additionally, you'll gain an understanding of the processes for identifying and analyzing project risks, enabling you to anticipate and mitigate potential challenges proactively. By mastering these essential components of project management, you'll enhance your ability to facilitate clear and concise communication and mitigate risks, contributing to the successful execution of projects.

After completing this course, you’ll be able to: • Apply the processes involved in planning and managing project communications. • Acquire skills to ensure effective communication within project teams and stakeholders. • Understand processes for identifying and analyzing project risks. This is a great way to prepare for the industry-recognized PMI® Authorized PMP® Exam, a global standard in project management certification.

Module details

In this module you’ll be introduced to the 49 processes that fall into five basic process groups.start by exploring these foundational process groups before diving deep into the Initiation Process. Get ready to lay the groundwork for successful project management.

What's included

12 videos9 readings9 assignments1 discussion prompt

12 videosTotal 62 minutes

Course Introduction: Process Groups5 minutes
Process Groups & Processes6 minutes
Understanding ITTOs6 minutes
Introduction to Initiation Process group5 minutes
Initiation Process ITTOs5 minutes
Introduction to Planning Process Groups4 minutes
ITTOs: Scope, Schedule and Cost5 minutes
Baselines and its Importance6 minutes
ITTOs : Quality, Risk and Procurement6 minutes
ITTOs: Resources, Stakeholders and communication5 minutes
Development of Project Management Plan4 minutes
Module Summary: Process Groups5 minutes

9 readingsTotal 85 minutes

Course Syllabus: Process Groups10 minutes
How to be Successful in this Course10 minutes
Process Groups10 minutes
Initiation Processes10 minutes
Planning Processes: Scope, Schedule and Cost10 minutes
Project Schedule Network Diagram10 minutes
Planning Process: Quality, Risk and Procurement10 minutes
Planning Processes: Resources, Stakeholders and Communication10 minutes
Additional resources: Process Groups5 minutes

9 assignmentsTotal 145 minutes

Activity: The 5 Project Management Process Groups20 minutes
Knowledge Check: The 5 Project Management Process Groups15 minutes
Project Initation Case Study10 minutes
Knowledge Check: Initiating Process Group15 minutes
Practice Stop: Precedence Diagramming10 minutes
Practice Stop: Network Diagram10 minutes
Activity: Project planning20 minutes
Knowledge Check: Planning Process Group15 minutes
Module Quiz: Closing Process Group30 minutes

1 discussion promptTotal 10 minutes

Discussion Prompt: What do you Hope to Learn?10 minutes

In this module, you'll explore the Execution Processes. Learn how these processes play a crucial role in effectively translating project plans into action to achieve desired objectives. Additionally, you will explore the key processes involved and the integration of project components during the execution phase

What's included

7 videos7 readings7 assignments

7 videosTotal 34 minutes

Introduction to Execution Process Group5 minutes
Key Execution Processes5 minutes
Introduction to Directing and Managing Project Work5 minutes
Project Team Formation and Manage Project Communication5 minutes
Introduction to Managing Project Knowledge and Quality6 minutes
Conduct Procurement5 minutes
Module Summary: Execution Processes4 minutes

7 readingsTotal 65 minutes

Execution Process Group10 minutes
Directing and Managing Project Work10 minutes
ITTOs: Project Execution10 minutes
Manage Stakeholder Engagement10 minutes
Quality Management: Metrics and Tools10 minutes
Risk Management: Metrics and Tools10 minutes
Additional Resources: Execution Processes5 minutes

7 assignmentsTotal 135 minutes

Activity: Execution Process Group20 minutes
Knowledge Check: Execution Process Group15 minutes
Activity: Project Execution & Change20 minutes
Knowledge Check: Directing and Managing Project Work15 minutes
Activity: Project Execution20 minutes
Knowledge Check: Managing Project Knowledge and Quality15 minutes
Module Quiz: Execution Processes30 minutes

In this module, you will develop the practical skills to incorporate the specific domains of Project Work, Delivery, and Uncertainty for successful project management.

What's included

9 videos6 readings5 assignments

9 videosTotal 51 minutes

Introduction to Monitoring & Controlling Process Group5 minutes
Identifying Variances & Controlling Changes6 minutes
Project Change Management Process7 minutes
Introduction to Advanced Monitoring Techniques and Tools5 minutes
Output from Integration Management Processes to Project Closure6 minutes
Introduction to Closing Process Group5 minutes
Closing the Project4 minutes
Lessons Learned5 minutes
Module Summary: Closing Process Group7 minutes

6 readingsTotal 50 minutes

Monitoring & Controlling Process Group10 minutes
ITTOs : Project Change Process10 minutes
Advanced Monitoring Techniques and Tools10 minutes
Additional resources: Monitoring & Controlling and Closing Process Groups5 minutes
Considerations during Project Closure10 minutes
Additional resources: Closing Process Group5 minutes

5 assignmentsTotal 85 minutes

Activity: Monitoring & Controlling Process Group10 minutes
Knowledge Check: Monitoring & Controlling Process Group15 minutes
Knowledge Check: Advanced Monitoring Techniques and Tools15 minutes
Knowledge Check: Closing Process Group15 minutes
Module Quiz: Closing Process Group30 minutes

In this module, you'll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.

What's included

2 videos3 readings2 assignments1 discussion prompt1 plugin

2 videosTotal 7 minutes

Course Recap: Process Groups5 minutes
Congratulations3 minutes

3 readingsTotal 50 minutes

About the final project and assessment10 minutes
Final Project: Applying the Process Groups30 minutes
Next Steps10 minutes

2 assignmentsTotal 120 minutes

Self-Review: Process Groups30 minutes
Course Quiz: Process Groups90 minutes

1 discussion promptTotal 10 minutes

Reflect on Learning10 minutes

1 pluginTotal 10 minutes

Exemplar: Process Groups10 minutes

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Instructor

Instructor ratings

(9 ratings)

Microsoft

312 Courses2,549,932 learners

Offered by

Microsoft

Learner reviews

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Reviewed on Oct 11, 2024

Great course with lots of information provided. The assignment and frequent quizzes helped in learning process. I enjoyed moving through its materials and completing the modules.

Reviewed on Jul 3, 2025

It's a wonderful course to achieve goal in the project management. I have learnt a lot of important things from this course.

Reviewed on Aug 9, 2025

Very informative!!! Can't wait to move forward with my journey!

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